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Quicken Loans

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 723 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Website 8
  • Interest rate 5
  • Speed 2
  • Easy to follow website for document submittal 2
  • Customer service 2

Customers don't like

  • Customer service11
  • Unscrupulous7
  • Whole process6
  • Totally incompetent6
  • How they treat customers4
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SunTrust

Banks
  • 1 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $95.6K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • That i had an option to go somewhere else to do business 2
  • Bank name 2
  • Tellers 1
  • Offers from other companies to transfer loan 1

Customers don't like

  • Customer service7
  • Does not work with customers4
  • Staff attitude3
  • Greed2
  • Customer service and comittment to customer2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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