Quicken Loans vs Suntrust

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Quicken Loans

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 607 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Website 7
  • Interest rate 4
  • Accuracy 2
  • Speed 2
  • Customer service 2

Customers don't like

  • Being lied to11
  • Customer service10
  • Run around10
  • Unscrupulous9
  • Totally incompetent8

Products by Quicken Loans

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Suntrust

Banks
  • 0 ISSUES RESOLVED
  • 164 TOTAL REVIEWS
  • $78.3K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • That i had an option to go somewhere else to do business 2
  • Bank name 2
  • Horiffic experience 1
  • Tellers 1

Customers don't like

  • Staff attitude6
  • Banking practices5
  • Customer service4
  • Fees2
  • Greed2

Products by Suntrust

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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