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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 627 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $6.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Website 8
  • Interest rate 5
  • Accuracy 2
  • Speed 2
  • Customer service 2

Customers don't like

  • Being lied to12
  • Customer service10
  • Run around10
  • Unscrupulous9
  • Totally incompetent8
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 440 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Agents were very nice 4
  • Past experiences 3
  • Friendly service 2
  • Staff 2
  • Online ability 2

Customers don't like

  • Customer service10
  • Lack of resolution to my issue8
  • Springleaf not upfront6
  • Being lied to5
  • Lie about lowering interest rate5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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