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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 647 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Website 7
  • Interest rate 5
  • Accuracy 2
  • Speed 2
  • Customer service 2

Customers don't like

  • Unscrupulous7
  • Totally incompetent6
  • Customer service4
  • Run around3
  • Whole process3
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Shellpoint Mortgage Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $55.7K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Helpful on phone no follow thru 3
  • Friendly but dim customer servie 2
  • Friendly staff 2

Customers don't like

  • Its incompetence3
  • Extortionists3
  • Lack of customer service2
  • Unnecessary collection calls2
  • Questionable ethics2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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