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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 686 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Website 8
  • Interest rate 5
  • Speed 2
  • Easy to follow website for document submittal 2
  • Customer service 2

Customers don't like

  • Customer service11
  • Unscrupulous7
  • Totally incompetent6
  • Whole process4
  • Run around3
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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 703 TOTAL REVIEWS
  • $5.8M CLAIMED LOSSES
  • $43.5K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Total nitemare 15
  • Terrable 2
  • No comment as this is first time 2
  • India is smarter than these people 2
  • Good people to talk to 2

Customers don't like

  • Customer service22
  • Do not honor agreement8
  • Not honoring agreements7
  • Incompetent and rude agents7
  • Worst customer service you could imagine5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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