PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Security Finance and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Security Finance
Quicken Loans

Security Finance and Quicken Loans Overview

Total reviews 168 929
Company responses 0 0
Issues resolved 1 4

Security Finance and Quicken Loans Consumer Ratings

Rank
100 out of 917 in Loans and Mortgages category
149 out of 917 in Loans and Mortgages category
Customer service
82 in category
153 in category
Website
85 in category
74 in category
Diversity of Products or Services
113 in category
120 in category
Reliability
79 in category
131 in category

Security Finance and Quicken Loans Rating Details

Customer service
1.7 (93 reviews)
1.3 (351 reviews)
Reviewer's quote

You have a manager at one of your stores in Greenville Texas who is a poor excuse for a manager she has no customer service experience she hung the phone up in my brother's face not only once but twice he had called that store in Greenville Texas trying to explain to them this manager that he spoke...

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...Be aware they offer poor customer service. Very hard for them to take responsibility for why the move so slow through the process. We were moving in to the 4th month..

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Website
2.1 (83 reviews)
2.2 (304 reviews)
Reviewer's quote

Acct#27120, Branch 1857 Millington, TN. Took out a $375 loan in Feb. 2020, paid 2 payments so far then COVID19 hit. I am being CONSTANTLY CALLED EVEN WHEN THEY HAVE ALREADY HAVE SPOKEN TO ME KNOWING MY HOURS HAVE BEEN CUT!! THEY ARE CALLING MY JOB, A BUSY RESTAURANT NOW!!! I will pay them BY MAIL...

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...All I received was a website that promted me to give information for someone to call me. I would like to see more transparency in their business practices..

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Diversity of Products or Services
1.7 (83 reviews)
1.6 (276 reviews)
Reviewer's quote

...I will never use their services again. and will defer any family, friends and aquaintences from it as well..

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Client resolution services. They were knowledgeable..

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Reliability
1.7 (81 reviews)
1.3 (277 reviews)
Reviewer's quote

I took out a loan in Dec 2019, well sure I have been late but ALWAYS paid the late payment. I contacted them and told them of an emergency that came up AFTER a tornado hit out town, then my husband was rushed to the hospt for DKA , I just checked my credit score YOU DROPPED MY SCORE BY 77 POINTS, I...

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11/27/2020 - I wasted 10 weeks working with Quicken/Rocket trying to obtain a mortgage for a co-operative (co-op) apartment in New York City. I quickly received a pre-approval letter and then after uploading 20 documents I received a verified approval letter. I regualarly spoke with my agent and...

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Security Finance and Quicken Loans Pros and Cons

Pros
  • Were friendly
  • Easy process
  • If you are in need of money
  • Interest rate
  • Website
  • Speed
Cons
  • Staff would not fix their mistake
  • Excessive phone calls to the point of harassment
  • Apathetic area manager and customer care
  • Customer service
  • Totally incompetent
  • Whole process

Security Finance and Quicken Loans Most Positive Reviews

Top rated reviews
5

Security Finance has been my go to finance company for a few years now. I think that Security Finance is lucky to have...

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5

After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they...

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5

This is an awful company to get a loan through. They call multiple times even when your a day late. My husband account...

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5

Current loan w/ quicken. Tried to refi and they kept asking for same paperwork over and over till my rate lock was up....

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Security Finance and Quicken Loans Most Critical Reviews

Lowest rated reviews
1

This company will come to your house for payment. They do not say who they are when they call you and leave a message. ...

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1

I also was ripped off by a field appraiser. I had my home appraised last February 2014 by an fha appraiser and the...

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1

I recieved a loan in feb only have one payment left they call regaurdless to me touching base and letting them know...

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1

QL per approved my loan before I located property to purchase. I then submitted to them my purchase and sale for a detac...

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Security Finance and Quicken Loans Latest Reviews

Recent published reviews
No votes

They don't care about comic or you can't pay on time. Nono

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1.4

11/27/2020 - I wasted 10 weeks working with Quicken/Rocket trying to obtain a mortgage for a co-operative (co-op)...

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1

IS YOU KNOW WHAT'S GOOD FOR YOU, NEVER TAKE A LOAN WITH THESE *** LOAN SHARKS! EVEN IF YOU'RE LATE 1 DAY, THIS *** WILL...

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No votes

CIRCUS
THE BIGGEST CIRCUS
NEVER NEVER NEVER

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Security Finance and Quicken Loans Products and Services

Most reviewed product and services
  • Security Finance Loan (51 reviews)
  • Security Finance Manager (15 reviews)
  • Security Finance Credit Report (7 reviews)
  • Quicken Loans Loan (221 reviews)
  • Quicken Loans Refinance (156 reviews)
  • Quicken Loans Mortgage (130 reviews)