PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Security Finance and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Security Finance
Quicken Loans

Security Finance and Quicken Loans Overview

Total reviews
159
898
Company responses
0
0
Issues resolved
1
4

Quicken Loans was first mentioned on PissedConsumer on Jun 19, 2007 and since then this brand received 898 reviews. It is 739 reviews more than Security Finance received since May 31, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Security Finance customer support team than with Quicken Loans customer service.

Security Finance and Quicken Loans Consumer Ratings

Rank
97 out of 1190 in Loans and Mortgages category
137 out of 1190 in Loans and Mortgages category
Customer service
78 in category
147 in category
Staff
79 in category
138 in category
Diversity of Products or Services
100 in category
115 in category

According to consumer ratings and reviews, Security Finance ranks 40 points higher in the Loans and Mortgages category than Quicken Loans. People gave Security Finance 1.8 stars for Customer service criterion in Loans and Mortgages category and it is 279 points higher than the worst rated brand in this category. At the same time, Quicken Loans was rated 1.3 stars for Customer service criterion in this category and it is 210 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Security Finance has a higher rating than Quicken Loans. Regarding Diversity of Products or Services criterion, consumers gave Security Finance 1.8 stars and it is 72% greater than other in category. Quicken Loans however was rated 1.6 stars and it is 68% greater than other in category.

Security Finance and Quicken Loans Rating Details

Customer service
1.8 (89 reviews)
1.3 (328 reviews)
Reviewer's quote

...Customer service is closed..

Willie

...One of the wort customer service ever. Don't be fooled by the fancy commercials. I had a mortgage with them for about 2 years now...

M F
Staff
1.9 (80 reviews)
1.4 (259 reviews)
Reviewer's quote

...I think they have an awesome no nonsense manager and staff now! They make me feel like I matter! And the manager knows my name and says hello every time I come through the door! I would recommend anyone go to the Security Finance in Covington Georgia! These ladies are amazing! ..

PissedConsumer907917

...disregard for personal property, by the staff's unprofessionalism bordering on discrimination and the ineptitude and the lack of communication among the staff I worked with. To begin, we began this process back in February when inquiring about a home refinement loan. At first, the staff seemed knowledgeable and willing to help in any way they...

Alisson B
Diversity of Products or Services
1.8 (79 reviews)
1.6 (256 reviews)
Reviewer's quote

...I will never use their services again. and will defer any family, friends and aquaintences from it as well..

PissedConsumer786034

Client resolution services. They were knowledgeable..

Daniele

Security Finance and Quicken Loans Pros and Cons

Pros
  • Were friendly
  • Easy process
  • If you are in need of money
  • Website
  • Interest rate
  • Getting refused a loan so i could escape them
Cons
  • Staff would not fix their mistake
  • Poor customer service
  • Fact i was lied to
  • Customer service
  • Totally incompetent
  • Whole process

Security Finance and Quicken Loans Most Positive Reviews

Top rated reviews
5

Security Finance has been my go to finance company for a few years now. I think that Security Finance is lucky to have...

5

After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they...

Security Finance and Quicken Loans Most Critical Reviews

Lowest rated reviews
1

They gave my mom a loan after telling us they wouldn't. For she has dementia. But the same day NINA gave her one. Mom...

1

I also was ripped off by a field appraiser. I had my home appraised last February 2014 by an fha appraiser and the...

Security Finance and Quicken Loans Latest Reviews

Recent published reviews
1

Took a loan out. Within days someone from the company comes by my house. They call two and three times a day. Paid the...

Read all 159 reviews
5

The took $500 from me twice and now they are telling me I need $125,000 in assets to qualify for a FHA loan. They make...

Read all 898 reviews

Security Finance and Quicken Loans Products and Services

Most reviewed product and services
  • Security Finance Loan (47 reviews)
  • Security Finance Customer Care (18 reviews)
  • Security Finance Manager (14 reviews)
  • Quicken Loans Loan (229 reviews)
  • Quicken Loans Refinance (152 reviews)
  • Quicken Loans Mortgage (129 reviews)