PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about QuGenix RX and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wen
Wen
2.2
QuGenix RX
Wen

QuGenix RX and Wen Overview

Total reviews 108 1798
Company responses 0 0
Issues resolved 0 3

QuGenix RX and Wen Consumer Ratings

Rank
689 out of 1748 in Cosmetics and Personal Care category
281 out of 1748 in Cosmetics and Personal Care category
Customer service
483 in category
192 in category
Exchange, Refund and Cancellation Policy
437 in category
194 in category
Product or Service Quality
540 in category
282 in category
Website
572 in category
235 in category

QuGenix RX and Wen Rating Details

Customer service
1
(64 reviews)
2
(248 reviews)
Reviewer's quote

...Called Qugenix customer service &they said they could not cancel July order. I argued with them and they did cancel July & my account. Qugenix still owes me about $360...

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...overnight it I am now waiting 3 to 4 weeks for the second box this is ridiculous I can never get the right order or my things on time the girl I spoke to a customer service did not know what she was talking about did not know its FedEx smart post was I could not explain to me why it was taking so long for the...

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Exchange, Refund and Cancellation Policy
1.1
(61 reviews)
2
(92 reviews)
Reviewer's quote

...try to tell you that they will in return send you more product, but I declined and requested to speak to a supervisor, then that's when the rep offered to refund my money. There has to be some kind of agency like the better business beau that monitors or we can report to for this type of behaviour from this...

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... is bad about this company is even after I cancelled they sent me another set, charged my card, I called and they instructed me to return the shipment and the refund will be processed, unfair that MY funds are held but ok, two months later again, they sent another shipment and by now I am pretty mad, when I called ...

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Product or Service Quality
1.1
(55 reviews)
2.1
(229 reviews)
Reviewer's quote

...BULLIES!!!! Most older ladies that order this type of product will not stand up for themselves to such bullying. They must be stopped so they don't continue to rip off elderly people that cant fight for themselves. Spread the word..

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used frizz product a couple of times and noticed my hair fell out in a hugh spot and small spot. I have went to doctors, medicine co pay, treatments time from work. Rogaine..

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Website
1
(54 reviews)
2.4
(234 reviews)
Reviewer's quote

IT'S IN VERY FINE PRINT ON THEIR WEBSITE WHEN YOU CHECK OUT THAT IF YOU DON'T YOU ARE CHARGED THE FULL RIDICULOUS AMOUNT OF $180 FOR THIS TINY SAMPLE OF FACE CREAM AND UNDER EYE SERUM. WHEN YOU CALL, THEY SAY OH WE SENT YOU MULTIPLE EMAILS TO OPT OUT. I AM A REALTOR WHO CHECKS MY EMIAL INCLUDING...

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I'm a uk resident and I'm absolutely devastated that I can no longer purchase wen via the website due to all the complaints about hair loss. As human beings we lose up to 1000 hairs a day anything up to that is not unusual. I love wen and I stand by this product! I recommend it to all my friends,...

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QuGenix RX and Wen Pros and Cons

Pros
  • Deceitful
  • Are fast in getting the product to you
  • Smell
  • How it makes my hair feel and look
  • Product
Cons
  • Totally rude when called to cancel and get refund
  • Terms not clear and no time to even try the product
  • Deceptive practices
  • Hair loss
  • Lost my hair
  • Deceptive marketing practice

QuGenix RX and Wen Most Positive Reviews

Top rated reviews
No votes
5

I use shampoos with no paraphines or sulfates and Wen has been the best product for my hair.I have used it for three...

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No votes
5

I have no problem with this product. My hair is great an I love it. The only problem I have is paying $38.00 a bottle....

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QuGenix RX and Wen Most Critical Reviews

Lowest rated reviews
1

This has been the biggest scam I have gotten caught up in ever! The company says you must cancel within 14 days of...

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1

I ordered Wen and also the FREE vitamins that they offered as FREE trial. Well, it was never free. First of all, WEN...

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1

It Keeps telling me that this is a wrong number every time I dial

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1

I have called a total of 5 times and they do not cancelled the subscription! The first time I called to cancel they...

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QuGenix RX and Wen Latest Reviews

Recent published reviews
No votes

Phone number doesnโ€™t work
I need to inform my new address

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4.4

I HAVE BEEN ON AUTO DELIVERY WITH WEN FOR SEVERAL YEARS AND SINCE THE END OF LAST YEAR I HAVE NOT BEEN GETTING IT. I...

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No votes

I donโ€™t see any results on my face.

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2

This small quiet generator is advertised to deliver 1000 Watts power and 1250 watts peak surge power but does not even...

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