QuGenix RX vs Wen: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about QuGenix RX and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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QuGenix RX

1.1

Wen

2.1

QuGenix RX

Wen

QuGenix RX and Wen Overview

Total reviews

108

1784

Company responses

Issues resolved

QuGenix RX and Wen Consumer Ratings

Rank

359 out of 914 in Cosmetics and Personal Care category

129 out of 914 in Cosmetics and Personal Care category

Customer service

227 in category

70 in category

Exchange, Refund and Cancellation Policy

188 in category

69 in category

Product or Service Quality

254 in category

117 in category

Price Affordability

271 in category

179 in category

QuGenix RX and Wen Rating Details

Customer service

1 (64 reviews)

2 (242 reviews)

Reviewer's quote

...Called Qugenix customer service &they said they could not cancel July order. I argued with them and they did cancel July & my account. Qugenix still owes me about $360...

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...I called customer service and they instantly gave me my money back and made a claim. 3 yrs later while on vacation I tried a friends hair system and fell in love. I was really shocked to find out that it was wens mandarin italian fig...

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Exchange, Refund and Cancellation Policy

1.1 (61 reviews)

2 (89 reviews)

Reviewer's quote

...try to tell you that they will in return send you more product, but I declined and requested to speak to a supervisor, then that's when the rep offered to refund my money. There has to be some kind of agency like the better business beau that monitors or we can report to for this type of behaviour from this...

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... is bad about this company is even after I cancelled they sent me another set, charged my card, I called and they instructed me to return the shipment and the refund will be processed, unfair that MY funds are held but ok, two months later again, they sent another shipment and by now I am pretty mad, when I called they did say they noticed that I cancelled but the rep didn't complete the request,...

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Product or Service Quality

1.1 (55 reviews)

2 (223 reviews)

Reviewer's quote

...BULLIES!!!! Most older ladies that order this type of product will not stand up for themselves to such bullying. They must be stopped so they don't continue to rip off elderly people that cant fight for themselves. Spread the word..

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Customer service was very helpful and courteous...

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Price Affordability

1.1 (54 reviews)

2 (212 reviews)

Reviewer's quote

I was told that when you agree to terms, you must cancel within 14 days or you pay the full price. THIS IS ATOTAL SCAM AVOID AT ALL COSTS!!!!!!!!! I contacted them and they offered a 50% refund, but that was it. They said I agreed to the 14 day terms, however I remember seeing 30 days as did one of...

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...It's a mediocre product and not at all worth the high price, especially because they trick you into a continuous "resupply" by automatically billing your credit card. The sneaky part is that they send you this package full of junk (stuff you never asked for) and charge your credit card $33. 94...

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QuGenix RX and Wen Pros and Cons

Pros

Deceitful
Are fast in getting the product to you

Smell
How it makes my hair feel and look
Product

Cons

Totally rude when called to cancel and get refund
Terms not clear and no time to even try the product
Deceptive practices

Hair loss
Lost my hair
Deceptive marketing practice

QuGenix RX and Wen Most Positive Reviews

Top rated reviews

No votes

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

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No votes

I am so slow on the uptake, so much so, that I almost ordered another bottle of sweet almond & mint today, by chance...

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QuGenix RX and Wen Most Critical Reviews

Lowest rated reviews

So, like most women, the signs of aging are like that of a neon sign in the form of wrinkles going every which way on...

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I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

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I order a trial shipment of the Qugenix face cream. Little did I know when you order the trial, buried in the terms and...

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The same thing happened to me as the person who purchased online with the aid of an agent. Two weeks after I received...

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QuGenix RX and Wen Latest Reviews

Recent published reviews

No votes

Phone number doesn’t work
I need to inform my new address

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No votes

I just puchased a duo of 319, 32oz, and a gallon of bamboo and green tea as I regularly do on June of each year. The man...

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It Keeps telling me that this is a wrong number every time I dial

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No votes

I have tried numerous times to contact Wen to cancel my order and can not get through to anyone! I get beeps, gurgling,...

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QuGenix RX and Wen Products and Services

Most reviewed product and services

Qugenix Rx Face Cream Free Trial (31 reviews)
Qugenix Rx Free Trial (18 reviews)
Qugenix Rx Cream Free Trial (16 reviews)

Wen Hair Care (627 reviews)
Wen Conditioner (217 reviews)
Wen Shampoo (176 reviews)

How would you compare QuGenix RX vs Wen?

Customer service

Product or Service Quality

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Amare Amare May 11, 2017 #1327303

I don't think either is any better. Do yourself a favor and get Oil of Olay at Walmart.

If you don't like it, Walmart will take it back and give you a full refund. You are dealing with reputable companies versus Qu Genix RX, Wen I have no dealings with.

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