QuGenix RX vs Wen: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about QuGenix RX and Wen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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QuGenix RX

1.1

Wen

2.1

QuGenix RX

Wen

QuGenix RX and Wen Overview

Total reviews

108

1782

Company responses

Issues resolved

Wen was first mentioned on PissedConsumer on Jul 21, 2008 and since then this brand received 1782 reviews. It is 1674 reviews more than QuGenix RX received since Jan 11, 2017.

QuGenix RX and Wen Consumer Ratings

Rank

322 out of 1214 in Cosmetics and Personal Care category

110 out of 1214 in Cosmetics and Personal Care category

Customer service

206 in category

65 in category

Staff

204 in category

71 in category

Product or Service Quality

233 in category

105 in category

According to consumer ratings and reviews, Wen ranks 212 points higher in the Cosmetics and Personal Care category than QuGenix RX. People gave QuGenix RX 1 stars for Customer service criterion in Cosmetics and Personal Care category and it is 219 points higher than the worst rated brand in this category. At the same time, Wen was rated 2 stars for Customer service criterion in this category and it is 360 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Wen has a higher rating than QuGenix RX. Regarding Product or Service Quality criterion, consumers gave QuGenix RX 1.1 stars and it is 55% worse than other in category. Wen however was rated 2 stars and it is 75% greater than other in category.

QuGenix RX and Wen Rating Details

Customer service

1 (64 reviews)

2 (242 reviews)

Reviewer's quote

...Called Qugenix customer service &they said they could not cancel July order. I argued with them and they did cancel July & my account. Qugenix still owes me about $360...

PissedConsumer1075030

...they said I was not a verified customer. I have bank statements that prove I paid for their products from 2007-2017. It has been very stressful for me to lose my hair...

Eldean

Staff

1.1 (56 reviews)

2.1 (216 reviews)

Reviewer's quote

On February 15th 2017, I too ordered a 14 day "free" trial offer from QuGenix for P&H of $4.95. Upon my bank statement I was charged an additional $3.95 & $1.99. Part 1 of the scam. On 3/1 found a charge of $89.77 followed by a charge of $89.71 on 3/2. On 3/31a charge of $93.72 followed by a charge...

Teigan

Isn't that called FRAUD?The delivery person left it in wrong location on the ground, I didn' :wtf: t even know it was there. I live in Washington so guess what- IT RAINED. So now I have an order I didn't make, with a destroyed box I cannot return it in.Beyond pissedRoni Rave :wtf: :wtf:

Roni R

Product or Service Quality

1.1 (55 reviews)

2 (223 reviews)

Reviewer's quote

...BULLIES!!!! Most older ladies that order this type of product will not stand up for themselves to such bullying. They must be stopped so they don't continue to rip off elderly people that cant fight for themselves. Spread the word..

Yui

I think Wen was singled out by some hair dresser with their own product line. How could it be on the market for so long without any problems and all of a sudden common sence goes out the window and there are all these victims that lost half their hair in one washing and used it again and lost the...

Devorah

QuGenix RX and Wen Pros and Cons

Pros

Deceitful
Are fast in getting the product to you

Smell
How it makes my hair feel and look
Product

Cons

Totally rude when called to cancel and get refund
Terms not clear and no time to even try the product
Deceptive practices

Hair loss
Lost my hair
Deceptive marketing practice

QuGenix RX and Wen Most Positive Reviews

Top rated reviews

No votes

When you make a purchase of any product or service, I find that it's important to make an INFORMED decision. Wen is not...

QuGenix RX and Wen Most Critical Reviews

Lowest rated reviews

So, like most women, the signs of aging are like that of a neon sign in the form of wrinkles going every which way on...

I ordered Wen cleansing conditioner from an informercial back in Semptember. Chaz Dean claims he created a unique hair...

QuGenix RX and Wen Latest Reviews

Recent published reviews

Phone number doesn’t work
I need to inform my new address

Read all 108 reviews

I have dial several numbers and automatically hang up...i want to cancel my subscription

Read all 1782 reviews

QuGenix RX and Wen Products and Services

Most reviewed product and services

Qugenix Rx Face Cream Free Trial (31 reviews)
Qugenix Rx Free Trial (18 reviews)
Qugenix Rx Cream Free Trial (16 reviews)

Wen Hair Care (627 reviews)
Wen Conditioner (217 reviews)
Wen Shampoo (175 reviews)

How would you compare QuGenix RX vs Wen?

Customer service

Product or Service Quality

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Share your opinion

Amare Amare May 11, 2017 #1327303

I don't think either is any better. Do yourself a favor and get Oil of Olay at Walmart.

If you don't like it, Walmart will take it back and give you a full refund. You are dealing with reputable companies versus Qu Genix RX, Wen I have no dealings with.

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