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  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $16.3K CLAIMED LOSSES
  • $629 AVERAGE LOSS
1.4
Website
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Got me the part no once else could get 3
  • Lucas i could understand him 1
  • Bumper i got 1

Customers don't like

  • Fradulant practices2
  • Time it took to receive1
  • Sold faulty product1
  • Slow shipping1
  • Poor quality of the customer service1

Products by Quality Auto Parts

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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 792 TOTAL REVIEWS
  • $49.2K CLAIMED LOSSES
  • $286 AVERAGE LOSS
2.0
Website
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 25
  • Will never buy from them again 13
  • Part availability 4
  • Cheap price 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Unwillingness to accept their part in the mistake4
  • Shipping4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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