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Qsee

Home Security
  • 0 ISSUES RESOLVED
  • 32 TOTAL REVIEWS
  • $5.8K CLAIMED LOSSES
  • $388 AVERAGE LOSS
1.6
Customer service
Website
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Simplicity 1
  • I liked the system while it worked 1

Customers don't like

  • Wasting so much time trying to get support3
  • Support or not able buy replacement part2
  • Customer service is the worst ive ever experienced2
  • Overall chinese made product lack of quality1
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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 528 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Website
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Price 5
  • Speed when it worked 4
  • Service 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service10
  • Cancellation policies5
  • Service4
  • Scripted answers from service reps4
  • Lack of resoution4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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