PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shopee and Qoo10 Singapore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Qoo10 Singapore

Shopee and Qoo10 Singapore Overview

Total reviews
Company responses
Issues resolved

Qoo10 Singapore was first mentioned on PissedConsumer on Jul 3, 2014 and since then this brand received 69 reviews. It is 66 reviews more than Shopee received since Aug 17, 2018.

Shopee and Qoo10 Singapore Consumer Ratings

47 out of 432 in Auctions and Marketplaces category
647 out of 4212 in E-commerce category
Exchange, Refund and Cancellation Policy
104 in category
343 in category
Turnaround Time
31 in category
251 in category
Price Affordability
16 in category
453 in category

Shopee and Qoo10 Singapore Rating Details

Exchange, Refund and Cancellation Policy
1 (2 reviews)
1.2 (32 reviews)
Reviewer's quote

...i applied for refund and the seller appealed didn't want to give me refund. after more than a week hassle conversation with the seller about the refund shopee refund me for 1 item only. LIKE WTF SHOPEE...


...Qoo10 push order is not by them and seller my refund or cancel any point of time during even after payment is made. Call Qoo10 and was told to call me back but no a single call was returned. Waste time and totally meaningless transaction with this app..

Turnaround Time
2 (2 reviews)
1.5 (28 reviews)
Reviewer's quote

I m Malaysian shop at Shopee Malaysia account and platform, I don't have other way but to find way to contact Shopee outside Malaysia's Shopee contact because Shopee Malaysia customer service behaving Bulligan toward buyer who has issue created by sellerI believed in Shopee Malaysia, their custom...

Jacquelyn L

Order placed in Feb 2019 but after delaying and wrong delivery several time of the missing items, till more then 3 months , Qoo10 & Seller do not response to my feedback, on the case and just avoid totally your mail. Very bad customer service and time consuming ,with very bad and lousy customer...

Price Affordability
3.5 (2 reviews)
2.1 (34 reviews)
Reviewer's quote

No items

...One of the sellers cancelled the item and qoo10 only refunded me $50 dollars, when the item price is $100. I find it unacceptable. I only bought the items because there is a discount by using the coupons...


Shopee and Qoo10 Singapore Pros and Cons

No votes
  • Variety of products and prices
  • Variety of products
  • Bulligan tyrant customers service agent
  • Poor customer service
  • Unfair treatment to customers
  • Poor domestic and international shipping

Shopee and Qoo10 Singapore Most Positive Reviews

Top rated reviews
No votes

I have been waiting for my package arrival all day. I tracked it from the shipping info in the morning and saw it was st...

Shopee and Qoo10 Singapore Most Critical Reviews

Lowest rated reviews

I ordered 2 urn necklace keepsake from the seller "bhy021.ph" and the seller only sent 1 pc and the lid of the necklace....


I ordered 2 sturdy, multi function, METAL laptop stands from Qoo10.

What I received instead were two flimsy, PLASTIC la...

Shopee and Qoo10 Singapore Latest Reviews

Recent published reviews

I m Malaysian shop at Shopee Malaysia account and platform, I don't have other way but to find way to contact Shopee out...

Read all 3 reviews

Q10 customer service sucked. Charge me for delivery when I cancelled an order whereby seller was not responsive. Q10...

Read all 69 reviews

Shopee and Qoo10 Singapore Products and Services

Most reviewed product and services
No votes
  • Qoo10 Singapore Customer Care (19 reviews)
  • Qoo10 Singapore Gift Card (1 review)