PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Puronics and Zerowater as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Puronics

Puronics

2.0
Zerowater

Zerowater

Has Verified Representatives
2.3
Puronics
Zerowater

Puronics and Zerowater Overview

Total reviews
59
871
Company responses
0
148
Issues resolved
1
4

Puronics and Zerowater Consumer Ratings

Rank
85 out of 924 in Household Services category
28 out of 170 in Household Essentials category
Price Affordability
89 in category
38 in category
Customer service
57 in category
20 in category
Website
71 in category
19 in category
Product or Service Quality
50 in category
26 in category

Puronics and Zerowater Rating Details

Price Affordability
2 (16 reviews)
2.1 (231 reviews)
Reviewer's quote

But what felt fishy was whatever soaps for 5 years they were offerings us and when the price came up she wanted us to pay $9,700 for the whole house and reverse osmosis system! Almost $10,000! She explained that she could discount it because we are new homeowners or whatever, but the reviews are...

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...Switched back to Brita which I have used for years! Would not recommend Zerowater, horrible taste! Costly filters that do not do the job and not worth the price!..

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Customer service
2.3 (16 reviews)
2.1 (185 reviews)
Reviewer's quote

PLEASE DO NOT BUY!! There is no customer service, they have deceptive sales practices and there are less expensive systems out there. Now that I have saved someone else from falling for it and buying this system, I’m going to call them back and resume paying and sue them to get out of the contract,...

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...Tried to give a one star rating for customer service which was not helpful and could care less. They told me they were sending last week and now it will not be sent till ' AFTER MAY 1!!! REALLY?..

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Website
2.1 (15 reviews)
2.6 (186 reviews)
Reviewer's quote

...Then another degrading value of Puronic is in their website have reviews of customers that only give best feedback and disguise the objective information. http://puronics. com/reviews/ ..

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...These filters should last a whole lot longer according to the website. Don't even filter insane amounts of water through them. After 100s of dollars, I'm going to go look for something else..

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Product or Service Quality
2.1 (14 reviews)
1.9 (248 reviews)
Reviewer's quote

The system works amazing, service is unbelievable, and I feel like part of their family. I was skeptical at first because I saw a few bad reviews, but the great out weigh the bad by miles. And after doing research, the few bad reviews were from sites that were not accredited by the BBB or actual...

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...I'm done, wasted my money on a very poor product. I also read somewhere that 'zero water' rebuilds the filters and re-sells them to the public. If that's the case it becomes easy to see where the problem may lie...

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Puronics and Zerowater Pros and Cons

Pros
  • Friendly service
  • Professional expert level of installer
  • Great products
  • Quality of water during lifespan
  • Great tasting water
  • Taste of the filtered water
Cons
  • Pricy
  • Overpriced
  • Not worth it
  • Quality of product
  • High cost
  • Tastes bad

Puronics and Zerowater Most Positive Reviews

Top rated reviews
5

Purchased a puronics system from Willmington, NC. I love the way my water feels and tastes. Service was great and the...

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5

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...

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5

Works just a explained.. best water quality I have ever have ,worth every penny, no question

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5

No complaints here! I purchased the 23-cup dispenser about 5 months ago. I use it at work for drinking water and to use...

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Puronics and Zerowater Most Critical Reviews

Lowest rated reviews
1

I purchased the system through Costco and had it installed by a company called Park Mechanical. FYI, people at the stan...

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1

I think the water tastes good from the zero filter as long as you replace it often enough. I am extremely disappointed...

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1

I have very probles about one representant.please contact me 8329784360

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1

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...

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Puronics and Zerowater Latest Reviews

Recent published reviews
No votes

Awaiting on call back . Bought this system from a company called Ionics who were trading in Ireland. They no longer do s...

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1

Our filters are expiring much quicker than when we started 3 years ago the last two batches we ordered of 4 pack didn’t...

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1.6

So the sales person came to our house to sell us the product. She was very nice considering it was very late (9:00)pm...

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No votes

When we first tried the zero water system, after a few weeks the water started to taste and smell fishy. I read the...

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Puronics and Zerowater Products and Services

Most reviewed product and services
  • Puronics Filtration System (7 reviews)
  • Puronics Customer Care (4 reviews)
  • Puronics Water Filter (3 reviews)
  • Zerowater Water Filter (357 reviews)
  • Zerowater Filter (178 reviews)
  • Zerowater Filtration System (134 reviews)