PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zerowater and Pur as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zerowater

Zerowater

Has Verified Representatives
2.3
Pur

Pur

2.7
Zerowater
Pur

Zerowater and Pur Overview

Total reviews
874
49
Company responses
148
0
Issues resolved
4
0

Zerowater and Pur Consumer Ratings

Rank
28 out of 175 in Household Essentials category
35 out of 752 in Utility category
Product or Service Quality
26 in category
32 in category
Price Affordability
37 in category
22 in category
Value for money
32 in category
24 in category
Customer service
20 in category
29 in category

Zerowater and Pur Rating Details

Product or Service Quality
2 (250 reviews)
2.9 (15 reviews)
Reviewer's quote

...I'm done, wasted my money on a very poor product. I also read somewhere that 'zero water' rebuilds the filters and re-sells them to the public. If that's the case it becomes easy to see where the problem may lie...

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...The serial number customer service asked for was impossible for me to see. With this virus going around I was not willing to bring an outsider in to help locate this serial number which is in a very ackwzrd place..

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Price Affordability
2.1 (232 reviews)
3.2 (13 reviews)
Reviewer's quote

...Switched back to Brita which I have used for years! Would not recommend Zerowater, horrible taste! Costly filters that do not do the job and not worth the price!..

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light not coming on when filter is replaced. light not coming on the filter when it is change no green yellow or red light.

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Value for money
1.8 (203 reviews)
2.8 (15 reviews)
Reviewer's quote

...Asked me to check my tap water which is 485ppm! With water that dirty the filter cant last very long because it has to work so hard! I plan to buy a large container to put bulk filtered water in and then put that in the pitcher! Should save a TON of money on the filters and give me good clean water..

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When I changed the filter in my theyt pur faucet it kept blinking red.

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Customer service
2.1 (187 reviews)
2.8 (11 reviews)
Reviewer's quote

...Tried to give a one star rating for customer service which was not helpful and could care less. They told me they were sending last week and now it will not be sent till ' AFTER MAY 1!!! REALLY?..

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Just wanted to compliment service of customer service rep who resolved my issue with courtesy and understanding..

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Zerowater and Pur Pros and Cons

Pros
  • Quality of water during lifespan
  • Great tasting water
  • Taste of the filtered water
  • Saves money on bottled water
  • I enjoyed the water filter until it stopped working
  • Filter
Cons
  • Quality of product
  • High cost
  • Tastes bad
  • Contaminants still in water up to 61
  • Replaced filter and now unit does not work
  • No more business

Zerowater and Pur Most Positive Reviews

Top rated reviews
5

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...

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5

I thanked pissed consumer.com because I've been trying to get in touch with Pur Water Filter Company through their websi...

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5

No complaints here! I purchased the 23-cup dispenser about 5 months ago. I use it at work for drinking water and to use...

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5

Customer service for Pur are excellent. They were extremely helpful and prompt and arranged for a replacement.

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Zerowater and Pur Most Critical Reviews

Lowest rated reviews
1

I think the water tastes good from the zero filter as long as you replace it often enough. I am extremely disappointed...

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1

I would like to have a paid shipping and handling of my defective pure Fossett. The cost in shipping it back is about...

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1

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...

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1

This pitcher is terrible. Nothing fits right. It broke while trying to fit it together. Do not recommend. If i could...

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Zerowater and Pur Latest Reviews

Recent published reviews
2.4

Ive been a Zero user for 5 years now. I have noticed in the last year that the filters are not lasting very long. I...

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No votes

The water is coming from the front of the filter.. right where the Pur label is

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No votes

slow filtration, water barely moving through

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5

light not coming on when filter is replaced. light not coming on the filter when it is change no green yellow or red...

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Zerowater and Pur Products and Services

Most reviewed product and services
  • Zerowater Water Filter (358 reviews)
  • Zerowater Filter (178 reviews)
  • Zerowater Filtration System (135 reviews)
  • Pur Water Filter (10 reviews)
  • Pur Filter (4 reviews)
  • Pur Customer Care (3 reviews)