PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zerowater and Pur as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zerowater
Pur

Zerowater and Pur Overview

Total reviews 890 58
Company responses 148 0
Issues resolved 5 0

Zerowater and Pur Consumer Ratings

Rank
29 out of 187 in Household Essentials category
38 out of 797 in Utility category
Product or Service Quality
27 in category
33 in category
Price Affordability
42 in category
40 in category
Value for money
36 in category
26 in category
Customer service
17 in category
32 in category

Zerowater and Pur Rating Details

Product or Service Quality
2 (261 reviews)
2.7 (19 reviews)
Reviewer's quote

...I tried calling customer service on a Friday, but they are not open till Monday. ..

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...I was on hold with Pur customer service for over a half hour...

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Price Affordability
2.1 (242 reviews)
2.9 (13 reviews)
Reviewer's quote

...Switched back to Brita which I have used for years! Would not recommend Zerowater, horrible taste! Costly filters that do not do the job and not worth the price!..

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Purchased a pur filtration pitcher and they didnt put the white lid in the box. And the box was sealed so PUR mistakenly forgot to put all the parts in the box. I lost my receipt so i cant return it and now I wasted the money on it because they couldnt help me and I wont be able to call the people...

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Value for money
1.8 (214 reviews)
2.8 (18 reviews)
Reviewer's quote

...I'm done, wasted my money on a very poor product. I also read somewhere that 'zero water' rebuilds the filters and re-sells them to the public. If that's the case it becomes easy to see where the problem may lie...

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They offered to send me new ones complimentary

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Customer service
2.2 (195 reviews)
2.7 (14 reviews)
Reviewer's quote

...Tried to give a one star rating for customer service which was not helpful and could care less. They told me they were sending last week and now it will not be sent till ' AFTER MAY 1!!! REALLY?..

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Just wanted to compliment service of customer service rep who resolved my issue with courtesy and understanding..

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Zerowater and Pur Pros and Cons

Pros
  • Quality of water during lifespan
  • Great tasting water
  • When it worked
  • Saves money on bottled water
  • I enjoyed the water filter until it stopped working
  • Filter
Cons
  • Quality of product
  • High cost
  • Tastes bad
  • Contaminants still in water up to 61
  • Replaced filter and now unit does not work
  • No more business

Zerowater and Pur Most Positive Reviews

Top rated reviews
5

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...

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5

I thanked pissed consumer.com because I've been trying to get in touch with Pur Water Filter Company through their websi...

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5

No complaints here! I purchased the 23-cup dispenser about 5 months ago. I use it at work for drinking water and to use...

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5

Customer service for Pur are excellent. They were extremely helpful and prompt and arranged for a replacement.

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Zerowater and Pur Most Critical Reviews

Lowest rated reviews
1

I think the water tastes good from the zero filter as long as you replace it often enough. I am extremely disappointed...

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1

I would like to have a paid shipping and handling of my defective pure Fossett. The cost in shipping it back is about...

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1

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...

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1

This pitcher is terrible. Nothing fits right. It broke while trying to fit it together. Do not recommend. If i could...

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Zerowater and Pur Latest Reviews

Recent published reviews
1.1

$40 at Walmart got me a week and a half of 000 TDS. After a week I noticed a strange acidic diluted lemon juice flavor...

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4.7

I didn't know why the light wasn't working. I wasn't sure if it can be fixed or if it needed to be replaced.

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4.2

I don't have a single complaint except filters are kind of expensive. We go thru several gallons a day. I just tested it...

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No votes

Water is not going through filters. We have replaced couple of them even then same problem!!

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Zerowater and Pur Products and Services

Most reviewed product and services
  • Zerowater Water Filter (361 reviews)
  • Zerowater Filter (178 reviews)
  • Zerowater Filtration System (138 reviews)
  • Pur Water Filter (12 reviews)
  • Pur Filter (5 reviews)