PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pur and Zerowater as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pur

Pur

2.6
Zerowater

Zerowater

Has Verified Representatives
2.3
Pur
Zerowater

Pur and Zerowater Overview

Total reviews
40
867
Company responses
0
148
Issues resolved
0
4

Pur and Zerowater Consumer Ratings

Rank
37 out of 734 in Utility category
27 out of 167 in Household Essentials category
Value for money
26 in category
32 in category
Product or Service Quality
31 in category
26 in category
Website
65 in category
18 in category
Price Affordability
36 in category
39 in category

Pur and Zerowater Rating Details

Value for money
2.6 (12 reviews)
1.8 (199 reviews)
Reviewer's quote

Just wanted to compliment service of customer service rep who resolved my issue with courtesy and understanding

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...I'm done, wasted my money on a very poor product. I also read somewhere that 'zero water' rebuilds the filters and re-sells them to the public. If that's the case it becomes easy to see where the problem may lie...

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Product or Service Quality
2.8 (12 reviews)
2 (245 reviews)
Reviewer's quote

...The serial number customer service asked for was impossible for me to see. With this virus going around I was not willing to bring an outsider in to help locate this serial number which is in a very ackwzrd place..

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...Highly disappointed in the service, the filter needing to be replaced just doesn't make sense with the current TDS rating and I honestly feel like none of the representatives who emailed me were actually listening and just brushed the inquiry off..

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Website
2.1 (10 reviews)
2.6 (186 reviews)
Reviewer's quote

It is leaking from all places even I put the new filter. My model number is fm5050b

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...These filters should last a whole lot longer according to the website. Don't even filter insane amounts of water through them. After 100s of dollars, I'm going to go look for something else..

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Price Affordability
2.8 (9 reviews)
2.1 (230 reviews)
Reviewer's quote

I've had the Pur filter system installed on my faucet for over a year now. The light system has never worked properly. It has always blinked red, never green. However, it operated up until today when the weld between the filtration capsule and the water diverting unit sprung a leak. Apparently...

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...Switched back to Brita which I have used for years! Would not recommend Zerowater, horrible taste! Costly filters that do not do the job and not worth the price!..

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Pur and Zerowater Pros and Cons

Pros
  • Saves money on bottled water
  • I enjoyed the water filter until it stopped working
  • Filter
  • Quality of water during lifespan
  • Taste of the filtered water
  • Included meter on containers
Cons
  • Contaminants still in water up to 61
  • Replaced filter and now unit does not work
  • No more business
  • Quality of product
  • High cost
  • Tastes bad

Pur and Zerowater Most Positive Reviews

Top rated reviews
5

I thanked pissed consumer.com because I've been trying to get in touch with Pur Water Filter Company through their websi...

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5

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...

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5

Customer service for Pur are excellent. They were extremely helpful and prompt and arranged for a replacement.

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5

No complaints here! I purchased the 23-cup dispenser about 5 months ago. I use it at work for drinking water and to use...

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Pur and Zerowater Most Critical Reviews

Lowest rated reviews
1

I would like to have a paid shipping and handling of my defective pure Fossett. The cost in shipping it back is about...

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1

I think the water tastes good from the zero filter as long as you replace it often enough. I am extremely disappointed...

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1

This pitcher is terrible. Nothing fits right. It broke while trying to fit it together. Do not recommend. If i could...

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1

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...

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Pur and Zerowater Latest Reviews

Recent published reviews
No votes

Changed new filter several times and no change to blinking red light

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1

Have been using Zerowater filters in NYC for the past several years, each batch of filters goes bad earlier and...

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No votes

I have replaced the new water filter several times and red is still blinking.
Do I need a new system? My sister has same...

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1

Sour water water in filter on opening box

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Pur and Zerowater Products and Services

Most reviewed product and services
  • Pur Water Filter (10 reviews)
  • Pur Customer Care (3 reviews)
  • Zerowater Water Filter (357 reviews)
  • Zerowater Filter (178 reviews)
  • Zerowater Filtration System (134 reviews)