PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pur and Zerowater as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pur
Zerowater

Pur and Zerowater Overview

Total reviews 54 885
Company responses 0 148
Issues resolved 0 4

Pur and Zerowater Consumer Ratings

Rank
39 out of 783 in Utility category
28 out of 184 in Household Essentials category
Value for money
24 in category
35 in category
Product or Service Quality
31 in category
26 in category
Customer service
28 in category
16 in category
Website
56 in category
23 in category

Pur and Zerowater Rating Details

Value for money
2.8 (17 reviews)
1.8 (211 reviews)
Reviewer's quote

...I lost my receipt so i cant return it and now I wasted the money on it because they couldnt help me and I wont be able to call the people who can because I work during the times their open. This is ridiculous and I will be filing a complaint with the complaint department and also with the BBB..

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...I'm done, wasted my money on a very poor product. I also read somewhere that 'zero water' rebuilds the filters and re-sells them to the public. If that's the case it becomes easy to see where the problem may lie...

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Product or Service Quality
2.8 (17 reviews)
2 (258 reviews)
Reviewer's quote

...The serial number customer service asked for was impossible for me to see. With this virus going around I was not willing to bring an outsider in to help locate this serial number which is in a very ackwzrd place..

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...I tried calling customer service on a Friday, but they are not open till Monday..

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Customer service
2.8 (13 reviews)
2.1 (192 reviews)
Reviewer's quote

Just wanted to compliment service of customer service rep who resolved my issue with courtesy and understanding..

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...Tried to give a one star rating for customer service which was not helpful and could care less. They told me they were sending last week and now it will not be sent till ' AFTER MAY 1!!! REALLY?..

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Website
2.3 (13 reviews)
2.6 (190 reviews)
Reviewer's quote

light not coming on when filter is replaced. light not coming on the filter when it is change no green yellow or red light.

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...These filters should last a whole lot longer according to the website. Don't even filter insane amounts of water through them. After 100s of dollars, I'm going to go look for something else..

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Pur and Zerowater Pros and Cons

Pros
  • Saves money on bottled water
  • I enjoyed the water filter until it stopped working
  • Filter
  • Quality of water during lifespan
  • Great tasting water
  • Taste of the filtered water
Cons
  • Contaminants still in water up to 61
  • Replaced filter and now unit does not work
  • No more business
  • Quality of product
  • High cost
  • Tastes bad

Pur and Zerowater Most Positive Reviews

Top rated reviews
5

I thanked pissed consumer.com because I've been trying to get in touch with Pur Water Filter Company through their websi...

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5

I got Zerowater a couple of weeks ago, having read some good reviews. Then after purchasing I clocked some of the bad re...

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5

Customer service for Pur are excellent. They were extremely helpful and prompt and arranged for a replacement.

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5

No complaints here! I purchased the 23-cup dispenser about 5 months ago. I use it at work for drinking water and to use...

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Pur and Zerowater Most Critical Reviews

Lowest rated reviews
1

I would like to have a paid shipping and handling of my defective pure Fossett. The cost in shipping it back is about...

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1

I think the water tastes good from the zero filter as long as you replace it often enough. I am extremely disappointed...

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1

This pitcher is terrible. Nothing fits right. It broke while trying to fit it together. Do not recommend. If i could...

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1

Pitcher lid is designed poorly, it does not fit well, also the spout opening is really cheap and *** and does not open o...

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Pur and Zerowater Latest Reviews

Recent published reviews
No votes

I have a parts per million checker my countertop blue Pur water filter half gallon read zero the tap adapter that takes...

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2.7

I bought Zero Water. I was happy, the water tasted great and it showed zero. Then a week later, it would not flow. I...

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5

They offered to send me new ones complimentary

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5

The reading on the stick still is at zero however, the last filter I used I changed because the water tasted acidy-sweet...

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Pur and Zerowater Products and Services

Most reviewed product and services
  • Pur Water Filter (11 reviews)
  • Pur Customer Care (4 reviews)
  • Pur Filter (4 reviews)
  • Zerowater Water Filter (362 reviews)
  • Zerowater Filter (178 reviews)
  • Zerowater Filtration System (135 reviews)