PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pur and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pur
Whirlpool

Pur and Whirlpool Overview

Total reviews
40
1344
Company responses
0
0
Issues resolved
0
12

Pur and Whirlpool Consumer Ratings

Rank
37 out of 733 in Utility category
405 out of 1792 in Appliances and Electronics category
Product or Service Quality
31 in category
330 in category
Value for money
26 in category
327 in category
Website
65 in category
242 in category
Price Affordability
36 in category
314 in category

Pur and Whirlpool Rating Details

Product or Service Quality
2.8 (12 reviews)
1.2 (367 reviews)
Reviewer's quote

Customer service for Pur are excellent. They were extremely helpful and prompt and arranged for a replacement..

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...I wanted to return it for another whirlpool product. A refrigerator and a dishwasher. Lowe's told me they're getting strict on their policy starting this year and will not be able to accept any returns past 90 days...

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Value for money
2.6 (12 reviews)
1.4 (283 reviews)
Reviewer's quote

I would never buy a Pur system again I have bought the picture and the faucet system thinking that this would help using the without using the water bottles but I call ask for help and they did give me help but during the process when I did not call I have used up my filters well anybody knows the...

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...Have 3 kids and cant do the wash, because if you buy a washer and it broken from factory, you dont get a new one! This is a complete ripoff of customers money. Never buy from WHIRLPOOL! And CAS (canadian appliance source) where we bought it was not help at all. Not there problem, they...

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Website
2.1 (10 reviews)
2 (271 reviews)
Reviewer's quote

I purchased a PUR water filter pitcher and the water takes over an hour to filter through. This makes the product unusable and I would strongly recommend buying a different product.

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...When i went on the Whirlpool website to inquire about my models they don't have it listed, could it be they took it off the market for a reason??? As you can tell from my input i am highly upset, I will not buy another Whirlpool product again!!!..

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Price Affordability
2.8 (9 reviews)
2.2 (285 reviews)
Reviewer's quote

I'm about to go to Lowe's and but another filter. The last one I bought was 18 October 2018. The one before that was in June 2017. The two above started shooting out water, I'll call it the wing and the barrel where the filter is enclosed. Are they only made to last about that long? I'm I doing...

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In return, we would come to Home Depot and purchase a new front load washer of a different make and would pay any difference in the final price. The store manager stepped up and made it happen just as we had requested. Whirlpool told Home Depot that they we not going to be responsible for the...

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Pur and Whirlpool Pros and Cons

Pros
  • Saves money on bottled water
  • I enjoyed the water filter until it stopped working
  • Filter
  • I will never buy whirlpool appliance
  • Design
  • Quality look
Cons
  • Contaminants still in water up to 61
  • Replaced filter and now unit does not work
  • No more business
  • Unhelpful customer service
  • Customer service
  • Shabby product

Pur and Whirlpool Most Positive Reviews

Top rated reviews
5

I thanked pissed consumer.com because I've been trying to get in touch with Pur Water Filter Company through their websi...

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5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

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5

Customer service for Pur are excellent. They were extremely helpful and prompt and arranged for a replacement.

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5

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on...

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Pur and Whirlpool Most Critical Reviews

Lowest rated reviews
1

I would like to have a paid shipping and handling of my defective pure Fossett. The cost in shipping it back is about...

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1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

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1

This pitcher is terrible. Nothing fits right. It broke while trying to fit it together. Do not recommend. If i could...

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1

the ice maker was such a piece of junk they had to redesign it but did not RECALL it so they would not have to pay for t...

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Pur and Whirlpool Latest Reviews

Recent published reviews
No votes

Changed new filter several times and no change to blinking red light

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No votes

called number give in warranty manual, series of questions to (6) then told wait time 51 minutes....unbelievable......

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No votes

I have replaced the new water filter several times and red is still blinking.
Do I need a new system? My sister has same...

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2.5

Poor design of center rail. Have had to replace mine 4 times. Granted my refrigerator isn't new but everything else...

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Pur and Whirlpool Products and Services

Most reviewed product and services
  • Pur Water Filter (10 reviews)
  • Pur Customer Care (3 reviews)
  • Whirlpool Washing Machine (320 reviews)
  • Whirlpool Refrigerator (287 reviews)
  • Whirlpool Dishwasher (75 reviews)