PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pur and Puronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pur
Puronics

Pur and Puronics Overview

Total reviews
40
57
Company responses
0
0
Issues resolved
0
1

Pur and Puronics Consumer Ratings

Rank
37 out of 734 in Utility category
88 out of 940 in Household Services category
Product or Service Quality
31 in category
51 in category
Value for money
26 in category
64 in category
Reliability
34 in category
86 in category
Website
65 in category
71 in category

Pur and Puronics Rating Details

Product or Service Quality
2.8 (12 reviews)
2.2 (13 reviews)
Reviewer's quote

...The serial number customer service asked for was impossible for me to see. With this virus going around I was not willing to bring an outsider in to help locate this serial number which is in a very ackwzrd place..

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The system works amazing, service is unbelievable, and I feel like part of their family. I was skeptical at first because I saw a few bad reviews, but the great out weigh the bad by miles. And after doing research, the few bad reviews were from sites that were not accredited by the BBB or actual...

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Value for money
2.6 (12 reviews)
1.8 (12 reviews)
Reviewer's quote

Just wanted to compliment service of customer service rep who resolved my issue with courtesy and understanding

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...Use your hard earned money elsewhere. They are simply good sales guys. This system is a JOKE!..

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Reliability
2.6 (10 reviews)
1.4 (9 reviews)
Reviewer's quote

I've had the Pur filter system installed on my faucet for over a year now. The light system has never worked properly. It has always blinked red, never green. However, it operated up until today when the weld between the filtration capsule and the water diverting unit sprung a leak. Apparently...

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Fell for the demonstration and the sales tactics felt shady BUT due to the fact that I read all your reviews of Puronics on Pissed Consumer, we successfully aborted our purchase and installation of this system that day! We had 3 days to cancel and did it within 24 hours. Something about the sales...

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Website
2.1 (10 reviews)
2.1 (14 reviews)
Reviewer's quote

It is leaking from all places even I put the new filter. My model number is fm5050b

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...Then another degrading value of Puronic is in their website have reviews of customers that only give best feedback and disguise the objective information. http://puronics. com/reviews/ ..

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Pur and Puronics Pros and Cons

Pros
  • Saves money on bottled water
  • I enjoyed the water filter until it stopped working
  • Filter
  • Friendly service
  • Professional expert level of installer
  • Great products
Cons
  • Contaminants still in water up to 61
  • Replaced filter and now unit does not work
  • No more business
  • Deceptive sales and pricing

Pur and Puronics Most Positive Reviews

Top rated reviews
5

I thanked pissed consumer.com because I've been trying to get in touch with Pur Water Filter Company through their websi...

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5

Purchased a puronics system from Willmington, NC. I love the way my water feels and tastes. Service was great and the...

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5

Customer service for Pur are excellent. They were extremely helpful and prompt and arranged for a replacement.

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5

Works just a explained.. best water quality I have ever have ,worth every penny, no question

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Pur and Puronics Most Critical Reviews

Lowest rated reviews
1

I would like to have a paid shipping and handling of my defective pure Fossett. The cost in shipping it back is about...

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1

I purchased the system through Costco and had it installed by a company called Park Mechanical. FYI, people at the stan...

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1

This pitcher is terrible. Nothing fits right. It broke while trying to fit it together. Do not recommend. If i could...

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1

I have very probles about one representant.please contact me 8329784360

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Pur and Puronics Latest Reviews

Recent published reviews
No votes

Changed new filter several times and no change to blinking red light

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5

unfortunately nowadays people write anything on the interest. Whether its true or not. I have recently purchased a...

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No votes

I have replaced the new water filter several times and red is still blinking.
Do I need a new system? My sister has same...

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1

Just had a the Hyrdonex X Gen system with Reverse Osmosis installed 10-10-19 in Kyle TX. The price/cost written on the...

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Pur and Puronics Products and Services

Most reviewed product and services
  • Pur Water Filter (10 reviews)
  • Pur Customer Care (3 reviews)
  • Puronics Filtration System (7 reviews)
  • Puronics Customer Care (4 reviews)
  • Puronics Water Filter (3 reviews)