PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pur and Puronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pur
Puronics

Pur and Puronics Overview

Total reviews 54 60
Company responses 0 0
Issues resolved 0 1

Pur and Puronics Consumer Ratings

Rank
39 out of 783 in Utility category
88 out of 918 in Household Services category
Product or Service Quality
31 in category
52 in category
Value for money
24 in category
68 in category
Reliability
37 in category
93 in category
Website
56 in category
74 in category

Pur and Puronics Rating Details

Product or Service Quality
2.8 (17 reviews)
2.1 (15 reviews)
Reviewer's quote

...The serial number customer service asked for was impossible for me to see. With this virus going around I was not willing to bring an outsider in to help locate this serial number which is in a very ackwzrd place..

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So the sales person came to our house to sell us the product. She was very nice considering it was very late (9:00)pm because we had gone shopping and forgot that she was coming, so she waited an extra 30 minutes for us. Anyways, she showed us the whole process that took about an hour and a half,...

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Value for money
2.8 (17 reviews)
1.7 (14 reviews)
Reviewer's quote

...I lost my receipt so i cant return it and now I wasted the money on it because they couldnt help me and I wont be able to call the people who can because I work during the times their open. This is ridiculous and I will be filing a complaint with the complaint department and also with the BBB..

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...Use your hard earned money elsewhere. They are simply good sales guys. This system is a JOKE!..

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Reliability
2.4 (14 reviews)
1.4 (11 reviews)
Reviewer's quote

New filter put in and light flash red, it did on last one also so i threw it away and replaced it with new one, same thing flashing red light even after letting water run through it for several mins.Why would I continue to buy this pruduct or recommend it to anyone?

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We were told that we could try out their water filtration system and if we did not like it we could have the system taken out and only pay for the time we used it. The salesman also said that they would run a soft credit check. After two weeks, we decided that we did not want the system due to...

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Website
2.3 (13 reviews)
2.1 (16 reviews)
Reviewer's quote

light not coming on when filter is replaced. light not coming on the filter when it is change no green yellow or red light.

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...Then another degrading value of Puronic is in their website have reviews of customers that only give best feedback and disguise the objective information. http://puronics. com/reviews/ ..

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Pur and Puronics Pros and Cons

Pros
  • Saves money on bottled water
  • I enjoyed the water filter until it stopped working
  • Filter
  • Friendly service
  • Professional expert level of installer
  • Great products
Cons
  • Contaminants still in water up to 61
  • Replaced filter and now unit does not work
  • No more business
  • Pricy
  • Overpriced
  • Not worth it

Pur and Puronics Most Positive Reviews

Top rated reviews
5

I thanked pissed consumer.com because I've been trying to get in touch with Pur Water Filter Company through their websi...

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5

Purchased a puronics system from Willmington, NC. I love the way my water feels and tastes. Service was great and the...

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5

Customer service for Pur are excellent. They were extremely helpful and prompt and arranged for a replacement.

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5

Works just a explained.. best water quality I have ever have ,worth every penny, no question

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Pur and Puronics Most Critical Reviews

Lowest rated reviews
1

I would like to have a paid shipping and handling of my defective pure Fossett. The cost in shipping it back is about...

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1

I purchased the system through Costco and had it installed by a company called Park Mechanical. FYI, people at the stan...

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1

This pitcher is terrible. Nothing fits right. It broke while trying to fit it together. Do not recommend. If i could...

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1

I have very probles about one representant.please contact me 8329784360

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Pur and Puronics Latest Reviews

Recent published reviews
No votes

I have a parts per million checker my countertop blue Pur water filter half gallon read zero the tap adapter that takes...

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1.4

We were told that we could try out their water filtration system and if we did not like it we could have the system...

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5

They offered to send me new ones complimentary

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No votes

Awaiting on call back . Bought this system from a company called Ionics who were trading in Ireland. They no longer do s...

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Pur and Puronics Products and Services

Most reviewed product and services
  • Pur Water Filter (11 reviews)
  • Pur Filter (4 reviews)
  • Pur Customer Care (4 reviews)
  • Puronics Filtration System (8 reviews)
  • Puronics Customer Care (4 reviews)
  • Puronics Water Filter (3 reviews)