PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pulte Mortgage and USAA as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pulte Mortgage
USAA

Pulte Mortgage and USAA Overview

Total reviews
57
1403
Company responses
0
0
Issues resolved
0
12

USAA was first mentioned on PissedConsumer on May 9, 2008 and since then this brand received 1403 reviews. It is 1346 reviews more than Pulte Mortgage received since Apr 24, 2010.

Pulte Mortgage and USAA Consumer Ratings

Rank
138 out of 1293 in Loans and Mortgages category
228 out of 2601 in Financial Services category
Customer service
104 in category
211 in category
Product or Service Quality
87 in category
187 in category
Website
122 in category
135 in category

Pulte Mortgage and USAA Rating Details

Customer service
1.5 (24 reviews)
1.3 (577 reviews)
Reviewer's quote

Pulte in new jersey is the most inefficient service I have ever seen. I had very bad experience with both pulte mortgage, builder, and so called pulte recommended lawyer. Pulte Mortgage has asked us for tons of documentation which went on for 6 months and finally ended up giving a very high...

PissedConsumer972525

...But apparently plenty of money for ads and new customer acquisition..

Shaylie
Product or Service Quality
1.6 (23 reviews)
1.4 (464 reviews)
Reviewer's quote

We purchase our home from Pulte last year, and made the mistake of going with their in-house lender, Pulte Mortgage. The sales agent Eric Barker told us that going with Pulte Mortgage will ensure that our transaction will go smoothly and save us from issues that other clients have run into with...

Shanavia

...move around the world but they never had any problem collecting the homeowner's insurance premiums, auto insurance premiums, and all their other fee based services, for decades until my latest...

PissedConsumer1721691
Website
1.9 (22 reviews)
2.1 (466 reviews)
Reviewer's quote

I've just put $5000 down on a home to be built in April or May. I am starting to see the issues with Pulte Mortgage where the $10,000 incentives are looking shady to me. Closing costs that are usually the seller's costs are now shown as buyer closing costs. I have spoken with two real estate agents...

david j

I chatted with USAA online with the USAA website. The agent told me what happened and I said my mistake let me fix that and allowed that agent to pull the funds from my other checking account that I had with USAA. I asked the agent about my direct deposit and he said since he collected the funds to...

Nicholas H

Pulte Mortgage and USAA Pros and Cons

Pros
  • On time closing
  • No lying
  • Easy to get in touch with
  • What they used to be
  • How usaa used to operate and care for its members
  • Frustrating
Cons
  • Sales tactics
  • Misrepresented sales and closing tactics
  • Total experience with incompetent employees
  • Horrible customer service
  • Did not resove issue
  • Being treated like a criminal

Pulte Mortgage and USAA Most Positive Reviews

Top rated reviews
5

I have used Pulet to
But my new home they have been fast to answer any question. Always nice I have emailed them and ta...

5

I have been with USAA checking, savings, auto, life and home insurance for 22 years. I deposited a check into one of my...

Pulte Mortgage and USAA Most Critical Reviews

Lowest rated reviews
1

These people push and push for you to use their lender. You then go online and fill all of that out. It took them a...

1

I have been a customer of USAA for 19 years for my banking, automobile, renters, and homeowner's insurance and was...

Pulte Mortgage and USAA Latest Reviews

Recent published reviews
1

I've just put $5000 down on a home to be built in April or May. I am starting to see the issues with Pulte Mortgage...

Read all 57 reviews
3.8

Have attempted to speak with a human being several times. Got through once and was disconnected! Without my pin it is...

Read all 1403 reviews

Pulte Mortgage and USAA Products and Services

Most reviewed product and services
  • Pulte Mortgage Mortgage (29 reviews)
  • Pulte Mortgage Customer Care (7 reviews)
  • Pulte Mortgage Loan (6 reviews)
  • Usaa Auto Insurance (223 reviews)
  • Usaa Customer Care (117 reviews)
  • Usaa Auto Claim (105 reviews)