PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pulte Mortgage and Quicken Loans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pulte Mortgage
Quicken Loans

Pulte Mortgage and Quicken Loans Overview

Total reviews
57
891
Company responses
0
0
Issues resolved
0
4

Quicken Loans was first mentioned on PissedConsumer on Jun 19, 2007 and since then this brand received 891 reviews. It is 834 reviews more than Pulte Mortgage received since Apr 24, 2010.

Pulte Mortgage and Quicken Loans Consumer Ratings

Rank
139 out of 1293 in Loans and Mortgages category
138 out of 1293 in Loans and Mortgages category
Customer service
105 in category
146 in category
Product or Service Quality
88 in category
119 in category
Website
123 in category
78 in category

According to consumer ratings and reviews, Quicken Loans ranks 1 points higher in the Loans and Mortgages category than Pulte Mortgage. People gave Pulte Mortgage 1.5 stars for Customer service criterion in Loans and Mortgages category and it is 247 points higher than the worst rated brand in this category. At the same time, Quicken Loans was rated 1.3 stars for Customer service criterion in this category and it is 206 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Pulte Mortgage has a higher rating than Quicken Loans. Regarding Website criterion, consumers gave Pulte Mortgage 1.9 stars and it is 65% greater than other in category. Quicken Loans however was rated 2.2 stars and it is 78% greater than other in category.

Pulte Mortgage and Quicken Loans Rating Details

Customer service
1.5 (24 reviews)
1.3 (324 reviews)
Reviewer's quote

Pulte in new jersey is the most inefficient service I have ever seen. I had very bad experience with both pulte mortgage, builder, and so called pulte recommended lawyer. Pulte Mortgage has asked us for tons of documentation which went on for 6 months and finally ended up giving a very high...

PissedConsumer972525

...One of the wort customer service ever. Don't be fooled by the fancy commercials. I had a mortgage with them for about 2 years now...

M F
Product or Service Quality
1.6 (23 reviews)
1.4 (294 reviews)
Reviewer's quote

We purchase our home from Pulte last year, and made the mistake of going with their in-house lender, Pulte Mortgage. The sales agent Eric Barker told us that going with Pulte Mortgage will ensure that our transaction will go smoothly and save us from issues that other clients have run into with...

Shanavia

STOP CALLING ME .I AM NOT INTERESTED

Ken R
Website
1.9 (22 reviews)
2.2 (285 reviews)
Reviewer's quote

I've just put $5000 down on a home to be built in April or May. I am starting to see the issues with Pulte Mortgage where the $10,000 incentives are looking shady to me. Closing costs that are usually the seller's costs are now shown as buyer closing costs. I have spoken with two real estate agents...

david j

...All I received was a website that promted me to give information for someone to call me. I would like to see more transparency in their business practices..

Jeffrey L

Pulte Mortgage and Quicken Loans Pros and Cons

Pros
  • On time closing
  • No lying
  • Easy to get in touch with
  • Website
  • Interest rate
  • Customer service
Cons
  • Sales tactics
  • Misrepresented sales and closing tactics
  • Total experience with incompetent employees
  • Customer service
  • Totally incompetent
  • Whole process

Pulte Mortgage and Quicken Loans Most Positive Reviews

Top rated reviews
5

I have used Pulet to
But my new home they have been fast to answer any question. Always nice I have emailed them and ta...

5

After paper work after work witch was fine .got everything they needed and 2 days prior 2 closing they told us they...

Pulte Mortgage and Quicken Loans Most Critical Reviews

Lowest rated reviews
1

These people push and push for you to use their lender. You then go online and fill all of that out. It took them a...

1

I also was ripped off by a field appraiser. I had my home appraised last February 2014 by an fha appraiser and the...

Pulte Mortgage and Quicken Loans Latest Reviews

Recent published reviews
1

I've just put $5000 down on a home to be built in April or May. I am starting to see the issues with Pulte Mortgage...

Read all 57 reviews
2.3

Told us 10 times approved and closing soon. Paid for 2 appraisals. Used credit cards while waiting months to close. Had...

Read all 891 reviews

Pulte Mortgage and Quicken Loans Products and Services

Most reviewed product and services
  • Pulte Mortgage Mortgage (29 reviews)
  • Pulte Mortgage Customer Care (7 reviews)
  • Pulte Mortgage Loan (6 reviews)
  • Quicken Loans Loan (229 reviews)
  • Quicken Loans Refinance (150 reviews)
  • Quicken Loans Mortgage (127 reviews)