PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pulte Homes and Ryland Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pulte Homes

Pulte Homes

Has verified representatives
1.6
Pulte Homes
Ryland Homes

Pulte Homes and Ryland Homes Overview

Total reviews
411
216
Company responses
1
0
Issues resolved
3
1

Pulte Homes was first mentioned on PissedConsumer on Jul 27, 2007 and since then this brand received 411 reviews. It is 195 reviews more than Ryland Homes received since Jan 28, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Pulte Homes customer support team than with Ryland Homes customer service.

Pulte Homes and Ryland Homes Consumer Ratings

Rank
269 out of 2989 in Construction and Repair category
270 out of 2989 in Construction and Repair category
Customer service
207 in category
192 in category
Reliability
183 in category
174 in category
Product or Service Quality
227 in category
230 in category

According to consumer ratings and reviews, Pulte Homes ranks 1 points higher in the Construction and Repair category than Ryland Homes. People gave Pulte Homes 1.4 stars for Customer service criterion in Construction and Repair category and it is 496 points higher than the worst rated brand in this category. At the same time, Ryland Homes was rated 1.5 stars for Customer service criterion in this category and it is 511 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Ryland Homes has a higher rating than Ryland Homes. Regarding Product or Service Quality criterion, consumers gave Pulte Homes 1.4 stars and it is 68% greater than other in category. Ryland Homes however was rated 1.4 stars and it is 67% greater than other in category.

Pulte Homes and Ryland Homes Rating Details

Customer service
1.4 (147 reviews)
1.5 (62 reviews)
Reviewer's quote

...Pulte is claiming warranty small print that any flooring or cabinetry replacement will not match color and their customer service manager in an email has told me to put a mat over it so it does not stand out..

Lakea

Have spoken to the company so many times had the same leak 4 times. Not to mention had another leak in the house that they had to repair 3 times. Their reps change constantly and all blame each other. Even spoke with the VP and he just blew it off. Told me he would get back to me by the end of the...

PissedConsumer1193826
Reliability
1.5 (134 reviews)
1.5 (51 reviews)
Reviewer's quote

Financing and Title company which is all Pulte LLC, was terrible. This was in Buckeye Az. They are doing the closings in one of the model homes there. My moms was on November 21st, 2019 When we asked her name she gave us some long complicated Italian name. No itemized of closing costs on the...

PissedConsumer1718719

All perfect services, no delays. The superintendent was outstanding that worked for Ryland. That is the key of excellence for any builder. Great constructed home built in 1988. Neighbors concur.

Jan W
Product or Service Quality
1.4 (133 reviews)
1.4 (64 reviews)
Reviewer's quote

...The materials are very low quality, the construction crew inexperienced, and the only thing the site manager would say is "What do you expect?" The warranty is a bunch of B. S. and when you do complain about something, they place the blame on the homeowner or something else...

Michael C

Having siding replaced today, when old siding removed underneath was unacceptable....areas that should have been wood were filled with fiber board...as you can see lots of rotted wood... this is just one of many disappointments since house was built...

Marianne R

Pulte Homes and Ryland Homes Pros and Cons

Pros
  • Floor plan
  • Sales staff
  • Lot
  • Floor plan
  • To sue the company
  • Office real estate person
Cons
  • Customer service
  • Would never purchase another home built by pulte
  • Once they have your money they do not care about you
  • Customer service and warranty
  • Customer service
  • Support and follow up inssues

Pulte Homes and Ryland Homes Most Positive Reviews

Top rated reviews
5

I looking for contact of cleaneng interior and exterior

5

We had a wonderful experience with Ryland in The Woodlands TX. 3100 sq ft Rhapsody model. Everything we dreamed of and d...

Pulte Homes and Ryland Homes Most Critical Reviews

Lowest rated reviews
1

Pulte Home Orlando fl Fraud rip off.
Reasons why you should not purchase a home from Pulte Homes or other builders under...

1

I have never worked so hard to spend just under 400K in my life. These guys are very careful to make sure you sign...

Pulte Homes and Ryland Homes Latest Reviews

Recent published reviews
1

Never buy from Pulte. They tactically price the base price of the home and charge very high for upgrades boosting up the...

Read all 411 reviews
1.4

The materials used are cheap from siding to doors, electrical outlets and switches. Breakers trip constantly.

Read all 216 reviews

Pulte Homes and Ryland Homes Products and Services

Most reviewed product and services
  • Pulte Homes House Construction (161 reviews)
  • Pulte Homes Customer Care (32 reviews)
  • Pulte Homes House Repair (7 reviews)
  • Ryland Homes House Construction (58 reviews)
  • Ryland Homes Customer Care (19 reviews)
  • Ryland Homes Home Buying (4 reviews)