PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Richmond American Homes and Pulte Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pulte Homes

Pulte Homes

Has verified representatives
1.6
Richmond American Homes
Pulte Homes

Richmond American Homes and Pulte Homes Overview

Total reviews
124
411
Company responses
0
1
Issues resolved
0
3

Pulte Homes was first mentioned on PissedConsumer on Jul 27, 2007 and since then this brand received 411 reviews. It is 287 reviews more than Richmond American Homes received since Apr 3, 2008.

Richmond American Homes and Pulte Homes Consumer Ratings

Rank
370 out of 2989 in Construction and Repair category
269 out of 2989 in Construction and Repair category
Customer service
248 in category
207 in category
Product or Service Quality
253 in category
227 in category
Reliability
220 in category
183 in category

According to consumer ratings and reviews, Pulte Homes ranks 101 points higher in the Construction and Repair category than Richmond American Homes. People gave Richmond American Homes 1.2 stars for Customer service criterion in Construction and Repair category and it is 455 points higher than the worst rated brand in this category. At the same time, Pulte Homes was rated 1.4 stars for Customer service criterion in this category and it is 496 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Pulte Homes has a higher rating than Richmond American Homes. Regarding Reliability criterion, consumers gave Richmond American Homes 1.2 stars and it is 69% greater than other in category. Pulte Homes however was rated 1.5 stars and it is 74% greater than other in category.

Richmond American Homes and Pulte Homes Rating Details

Customer service
1.2 (47 reviews)
1.4 (147 reviews)
Reviewer's quote

There house are junk the customer service is so bad regret buying this house. Beware DONT BUY FROM THIS BUILDER..

Randy G

...Pulte is claiming warranty small print that any flooring or cabinetry replacement will not match color and their customer service manager in an email has told me to put a mat over it so it does not stand out..

Lakea
Product or Service Quality
1.2 (45 reviews)
1.4 (133 reviews)
Reviewer's quote

We signed the contract to purchase a very expensive home by Richmond American Homes at the Timbers at the Pinery in Parker, CO recently. For the price we paid, we are finding out just what kind of hardware they offered as the standard, and some stupid and lack of common sense (to put it nicely)...

John L

...The materials are very low quality, the construction crew inexperienced, and the only thing the site manager would say is "What do you expect?" The warranty is a bunch of B. S. and when you do complain about something, they place the blame on the homeowner or something else...

Michael C
Reliability
1.2 (45 reviews)
1.5 (134 reviews)
Reviewer's quote

terrible warranty services!!! I bought new house 7 months ago. Already have so many issues with the house . Tried to get a hold of the warranty services for the last three months. I have not gotten any response !!!!!!!!!!!

solongo B

Financing and Title company which is all Pulte LLC, was terrible. This was in Buckeye Az. They are doing the closings in one of the model homes there. My moms was on November 21st, 2019 When we asked her name she gave us some long complicated Italian name. No itemized of closing costs on the...

PissedConsumer1718719

Richmond American Homes and Pulte Homes Pros and Cons

Pros
  • At first look all was wonderful
  • How they kick you in the mouth
  • Liked floor plan
  • Floor plan
  • Sales staff
  • Lot
Cons
  • Poor quality
  • Not as expected
  • Lack of communication - out right lie to your face
  • Customer service
  • Would never purchase another home built by pulte
  • Once they have your money they do not care about you

Richmond American Homes and Pulte Homes Most Positive Reviews

Top rated reviews
3.6

We had a new home built and moved in July 5th. No repairs were done from walk thru. The house was a disaster. Walls...

5

I looking for contact of cleaneng interior and exterior

Richmond American Homes and Pulte Homes Most Critical Reviews

Lowest rated reviews
1

Just bought our 2nd house with Richmond American Homes in Las Vegas NV. Dozens of issues. What you get is low qualty...

1

Pulte Home Orlando fl Fraud rip off.
Reasons why you should not purchase a home from Pulte Homes or other builders under...

Richmond American Homes and Pulte Homes Latest Reviews

Recent published reviews
1

terrible warranty services!!! I bought new house 7 months ago. Already have so many issues with the house . Tried to...

Read all 124 reviews
1

Never buy from Pulte. They tactically price the base price of the home and charge very high for upgrades boosting up the...

Read all 411 reviews

Richmond American Homes and Pulte Homes Products and Services

Most reviewed product and services
  • Richmond American Homes House Construction (37 reviews)
  • Richmond American Homes Customer Care (13 reviews)
  • Richmond American Homes Installation (5 reviews)
  • Pulte Homes House Construction (161 reviews)
  • Pulte Homes Customer Care (32 reviews)
  • Pulte Homes House Repair (7 reviews)