PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Richmond American Homes and Pulte Homes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Pulte Homes was first mentioned on PissedConsumer on Jul 27, 2007 and since then this brand received 411 reviews. It is 287 reviews more than Richmond American Homes received since Apr 3, 2008.
Richmond American Homes and Pulte Homes Consumer Ratings
Rank
370
out of 2989 in Construction and Repair category
269
out of 2989 in Construction and Repair category
Customer service
248
in category
207
in category
Product or Service Quality
253
in category
227
in category
Reliability
220
in category
183
in category
According to consumer ratings and reviews, Pulte Homes ranks 101 points higher in the Construction and Repair category than Richmond American Homes.
People gave Richmond American Homes 1.2 stars for Customer service criterion in Construction and Repair category and it is 455 points higher than the worst rated brand in this category.
At the same time, Pulte Homes was rated 1.4 stars for Customer service criterion in this category and it is 496 points higher than the worst rated brand in this category.
If we look at Product or Service Quality criterion, than we see that Pulte Homes has a higher rating than Richmond American Homes.
Regarding Reliability criterion, consumers gave Richmond American Homes 1.2 stars and it is 69% greater than other in category.
Pulte Homes however was rated 1.5 stars and it is 74% greater than other in category.
Richmond American Homes and Pulte Homes Rating Details
Customer service
1.2 (47 reviews)
1.4 (147 reviews)
Reviewer's quote
There house are junk the customer service is so bad regret buying this house. Beware DONT BUY FROM THIS BUILDER..
Randy G
...Pulte is claiming warranty small print that any flooring or cabinetry replacement will not match color and their customer service manager in an email has told me to put a mat over it so it does not stand out..
Lakea
Product or Service Quality
1.2 (45 reviews)
1.4 (133 reviews)
Reviewer's quote
We signed the contract to purchase a very expensive home by Richmond American Homes at the Timbers at the Pinery in Parker, CO recently. For the price we paid, we are finding out just what kind of hardware they offered as the standard, and some stupid and lack of common sense (to put it nicely)...
John L
...The materials are very low quality, the construction crew inexperienced, and the only thing the site manager would say is "What do you expect?" The warranty is a bunch of B. S. and when you do complain about something, they place the blame on the homeowner or something else...
Michael C
Reliability
1.2 (45 reviews)
1.5 (134 reviews)
Reviewer's quote
terrible warranty services!!! I bought new house 7 months ago. Already have so many issues with the house . Tried to get a hold of the warranty services for the last three months. I have not gotten any response !!!!!!!!!!!
solongo B
Financing and Title company which is all Pulte LLC, was terrible. This was in Buckeye Az. They are doing the closings in one of the model homes there. My moms was on November 21st, 2019 When we asked her name she gave us some long complicated Italian name. No itemized of closing costs on the...
PissedConsumer1718719
Richmond American Homes and Pulte Homes Pros and Cons
Pros
At first look all was wonderful
How they kick you in the mouth
Liked floor plan
Floor plan
Sales staff
Lot
Cons
Poor quality
Not as expected
Lack of communication - out right lie to your face
Customer service
Would never purchase another home built by pulte
Once they have your money they do not care about you
Richmond American Homes and Pulte Homes Most Positive Reviews
Top rated reviews
3.6
We had a new home built and moved in July 5th. No repairs were done from walk thru. The house was a disaster. Walls...
How would you compare Richmond American Homes vs Pulte Homes?