PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Publix and Winn Dixie Stores as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Publix
Winn Dixie Stores

Publix and Winn Dixie Stores Overview

Total reviews
1007
285
Company responses
0
0
Issues resolved
1
1

Publix and Winn Dixie Stores Consumer Ratings

Rank
50 out of 382 in Food Stores category
83 out of 382 in Food Stores category
Customer service
31 in category
74 in category
Product or Service Quality
37 in category
85 in category
Price Affordability
92 in category
79 in category
Discounts and Special Offers
39 in category
63 in category

Publix and Winn Dixie Stores Rating Details

Customer service
2.4 (239 reviews)
1.9 (81 reviews)
Reviewer's quote

For 50 years Publix has always been known for customer service, however their new policy to refuse any and all returns is totally unacceptable! Especially when I was charged for an item that was left behind from the previous customer. The item was some type of laundry softener that was still in a...

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...And I needed assistance in customer service. But I was told it was closed because they were short of help. How can a major food chain have their customer service department closed? When I asked to speak to a manager a young lady said she was it and did not try to assist me...

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Product or Service Quality
2.7 (208 reviews)
2.1 (68 reviews)
Reviewer's quote

Instacart's service was acceptable when communication was up, but not so when the time required to order was wasted by Instacart's non-performance. Everybody is losing with this communication handicap; it needs a speedy cure. I am 90 years old, severely damaged by arthritis and scared of COVID-19,...

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...I worked before refrigerated service counters, I am now 70 years old..

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Price Affordability
2.5 (203 reviews)
2.6 (70 reviews)
Reviewer's quote

Secondly, and about the same time or shortly after the el9mination of the "Senior discount", I begin to see a few other things changing: price increases pretty much across the board, resets that eliminate tried-and-true items, A trend to replacing more and more brand name items with Publix private...

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When i saw that the price of an 8oz bar of philidelphia cream cheese was 3. 29 per bar, which is a 1. 29 HIGHER than Walmart , i could not afford it, i was purchasing 8 bars for a cheesecake for a wedding shower,so instead i bought the winn dixie brand for 2...

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Discounts and Special Offers
2.7 (199 reviews)
2.5 (82 reviews)
Reviewer's quote

nobody seems to know where the Greenwise section is just to get that special bread which was placed at the bakery for years is no hinging in a hidden spot and once you find it only one bag displayed the store employees do not know themselves where it is located how are we supposed to know where...

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...receive 400 points credit I called corporate today and I was told that I don't even have an account but when I give them my phone number I've been getting discounts every time I shop there but I'm not receiving my rewards very...

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Publix and Winn Dixie Stores Pros and Cons

Pros
  • Good service people
  • Location
  • Friendly
  • I like winn dixie mostly
  • Employees
  • Very good
Cons
  • Customer service
  • Pharmacy
  • Extremely high prices
  • Worst service i have experienced
  • Management
  • Staff

Publix and Winn Dixie Stores Most Positive Reviews

Top rated reviews
5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

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5

I worked for Winn Dixie in Kentucky for 11 years as a pharmacist. It was a wonderful place to work. If they had not...

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5

The meat department is always putting old brown hamburger meat inside fresh meat. I am so tired of getting home to fix...

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5

OCTOBER 12-18 WEEKLY FLYER YOU ADVERTISED COLOSSAL SHRIMP FOR $9.99/ LB. VERY GOOD DEAL, BUT WHEN I WENT TO MY LOCAL...

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Publix and Winn Dixie Stores Most Critical Reviews

Lowest rated reviews
1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

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1

At the store on U>S> 1 North in St Augustine Fl, asked for a specific product with old label in hand no help at a...

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1

Publix on Fortune Road in Kissimmee, worst customer service expired food on shelves and the give you old bags from the...

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1

Gas was posted at $2.539 at placard and pump. Earned $.40 off with Winn Dixie Fuel perks. Pump showed I would get $.40 o...

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Publix and Winn Dixie Stores Latest Reviews

Recent published reviews
1

The pharmacy manager at Publix 798 called security on me and then the store manager called the Police because the pharma...

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1

Hopefully this issue is resolved. The associate I spoke with understood my concerns and was told they would follow up. I...

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No votes

I want to make a complaint of a bad, lousy attention today in the store that is at 5855 w Oakland park blvd Lauderhill...

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1

The store on East Colonial Orlando Fl. is by far the dirtiest grocery store I have ever been into. I wouldnt touch...

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Publix and Winn Dixie Stores Products and Services

Most reviewed product and services
  • Publix Manager (145 reviews)
  • Publix Customer Care (50 reviews)
  • Publix Cashier (41 reviews)
  • Winn Dixie Stores Manager (52 reviews)
  • Winn Dixie Stores Cashier (19 reviews)
  • Winn Dixie Stores Customer Care (16 reviews)