PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Publix and Winn Dixie Stores as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Publix
Winn Dixie Stores

Publix and Winn Dixie Stores Overview

Total reviews
958
264
Company responses
0
0
Issues resolved
1
1

Publix was first mentioned on PissedConsumer on Jan 13, 2008 and since then this brand received 958 reviews. It is 694 reviews more than Winn Dixie Stores received since Jan 8, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Publix customer support team and Winn Dixie Stores customer service.

Publix and Winn Dixie Stores Consumer Ratings

Rank
39 out of 622 in Food Stores category
57 out of 622 in Food Stores category
Customer service
28 in category
69 in category
Product or Service Quality
29 in category
61 in category
Price Affordability
86 in category
63 in category

According to consumer ratings and reviews, Publix ranks 18 points higher in the Food Stores category than Winn Dixie Stores. People gave Publix 2.4 stars for Customer service criterion in Food Stores category and it is 123 points higher than the worst rated brand in this category. At the same time, Winn Dixie Stores was rated 1.9 stars for Customer service criterion in this category and it is 82 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Publix has a higher rating than Winn Dixie Stores. Regarding Price Affordability criterion, consumers gave Publix 2.4 stars and it is 56% worse than other in category. Winn Dixie Stores however was rated 2.7 stars and it is 58% greater than other in category.

Publix and Winn Dixie Stores Rating Details

Customer service
2.4 (210 reviews)
1.9 (71 reviews)
Reviewer's quote

...On numerous occasions I have been waiting in line for customer service. The employee has taken care of another person bypassing me. Well is ok Im in no hurry...

Leslie W

...Cashier TEVIN SO RUDE BAD CUSTOMER SERVICE. HE NEED TO GO BACK TO TRAINING FOR CUSTOMER SERVICE. Our whole family spend in winn dixie $400-$500 monthly grocery especially that store # 0195 but i will not come back anymore because that guy SO RUDE NAMED TEVIN..

Hazel A
Product or Service Quality
2.7 (182 reviews)
2.2 (54 reviews)
Reviewer's quote

...At a store that prides itself on being the best service but a higher price, they are truly failing their customers. I am trying to figure our where to take my med supply because Publix is convenient as to where I shop. I think I am going to have to change this also..

James M

Unfortunately I have experience Tyson chicken products to be unacceptable over the past 3 years. I have put my faith in this product, but it seems every time I purchase it, and prepare it, and serve it, it's always disappointing. I have tried other products in the past, and they seem not to be any...

Simone
Price Affordability
2.4 (179 reviews)
2.7 (62 reviews)
Reviewer's quote

Some might call this bait and switch, what you want is out of stock so you will just buy something else at full price. Second, their deli department is third world at best, get used to limited prepared foods available between 11:00 AM and 2:00 PM. Further, their prices march upward at a rate that...

PissedConsumer1732348

Why is it that your prices are far to much for every item. You put some items on sale but before you do the items are changed to a higher price, how I know this because some of the items I buy and when it go on sale I’m like but that wasn’t the original price before the sale. A lot of your items...

PissedConsumer1613148

Publix and Winn Dixie Stores Pros and Cons

Pros
  • Good service people
  • Friendly
  • Location
  • Very good
  • I like winn dixie mostly
  • Food prices and bogo
Cons
  • Customer service
  • Pharmacy
  • Extremely high prices
  • Worst service i have experienced
  • Management
  • Staff

Publix and Winn Dixie Stores Most Positive Reviews

Top rated reviews
5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

5

I worked for Winn Dixie in Kentucky for 11 years as a pharmacist. It was a wonderful place to work. If they had not...

Publix and Winn Dixie Stores Most Critical Reviews

Lowest rated reviews
1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

1

At the store on U>S> 1 North in St Augustine Fl, asked for a specific product with old label in hand no help at a...

Publix and Winn Dixie Stores Latest Reviews

Recent published reviews
1

Bought a rotisserie chicken, got all the way, cut it open, about served it to my kids. When blood came out the bottom....

Read all 958 reviews
1.8

It is 8:19 p.m. eastern time Lehigh acres Florida. I am a 3-year Winn-Dixie customer on this area of homestead road....

Read all 264 reviews

Publix and Winn Dixie Stores Products and Services

Most reviewed product and services
  • Publix Manager (143 reviews)
  • Publix Cashier (41 reviews)
  • Publix Customer Care (39 reviews)
  • Winn Dixie Stores Manager (50 reviews)
  • Winn Dixie Stores Cashier (18 reviews)
  • Winn Dixie Stores Customer Care (15 reviews)