PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whole Foods Market and Publix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whole Foods Market
Publix

Whole Foods Market and Publix Overview

Total reviews 250 1242
Company responses 0 0
Issues resolved 1 1

Whole Foods Market and Publix Consumer Ratings

Rank
131 out of 566 in Food Stores category
49 out of 533 in Supermarkets and Malls category
Customer service
121 in category
48 in category
Price Affordability
156 in category
118 in category
Product or Service Quality
99 in category
56 in category
Layout of Store
81 in category
40 in category

Whole Foods Market and Publix Rating Details

Customer service
1.7
(125 reviews)
2.4
(351 reviews)
Reviewer's quote

I had a very negative experience, customer service of the employees is lacking. I placed a pick up order through Amazon, which the store could not locate. The store manager and the checkout girl would not help me, didnt try to solve the problem...

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...When Luisa got to the customer service desk she was so unprofessional looking at me with so much discrimination. She obviously did not what to conduct the interview, she treated me with her body language like I had The Ebola virus/ COVID. The interview only lasted about 9 minutes max...

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Price Affordability
2
(110 reviews)
2.5
(299 reviews)
Reviewer's quote

...I purchased few items in order to take advantage of the on sale prices that the product label was displaying. I choose to check out thru the self checking option the store had. During the scanning time I noticed that the products advertised to be on sale in fact were scanned at full price...

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Publix is price gauging! Their prices are more expensive and for smaller amounts. Now they are bragging that the are up 50%. People can't afford their food and publix just proved it's all about corporate greed...

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Product or Service Quality
2.3
(108 reviews)
2.6
(307 reviews)
Reviewer's quote

Bakery department worker name Mark was blocking the entrance of the full service check out line claiming that costumers knocked over his products when is crowded. I never saw any costumer knocking over any product in the store (Chelsea branch New York, NY) he is doing that every night delaying...

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... to a special shelf by the pharmacy hyping the same aspirin we bought previously as an arthritic pain reliever -- as if this makes it okay to charge $23 for a product that costs pennies to make. Of course people use aspirin to ease minor arthritis pain, and also period cramps, occasional headaches and colds. How cy...

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Layout of Store
3
(99 reviews)
3.4
(277 reviews)
Reviewer's quote

...make sure it's dealt w/; there's no excuse for it & he only didn't believe me because I'd had a previous complaint & they have no camera in that part of the store. It would be easily visible on tape. So I want a Corporate Supervisor to get back to me to address this...

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Publix to me is a monopoly ! As a life long Floridian they have always been our go to grocery store. In the beginning you felt like family and thought they were looking out for you..

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Whole Foods Market and Publix Pros and Cons

Pros
  • Most of the employees there
  • Some great products
  • Service and cleanliness
  • Clean
  • Friendly
  • Location
Cons
  • Bad customer service
  • Very rude
  • Mask mandate
  • Extremely high prices
  • Customer service
  • Quality of products

Whole Foods Market and Publix Most Positive Reviews

Top rated reviews
5

Please bring bulk Organic pumpkin seeds back; I use to buy it all the time.
Thank you.

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5

I visited the Hialeah Park Publix Sabor to pick up a few items. i.e. Soda and two snacks. I was standing in line to...

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5

Misleading customers by copying the colors/fonts etc. of well-known, delicious products and replacing them with inferior...

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5

wanting to complain about publix in key west plaza most of the time I go in there now always leave with not all my...

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Whole Foods Market and Publix Most Critical Reviews

Lowest rated reviews
1

White Plains NY 2.28.24. Time 12:46 Visa ending 3943. Bill value 61.49.
I purchased few items in order to take advantage...

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1

Always have a negative experience at the one in poinciana/kissimmee. I always get the same snotty cashier named...

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1

I called whole foods market to ask about a very simple product. High vitamin butter oil. I got two rude disgusting males...

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1

Several issues:

The only Publix with armed guards - apparently must have a problem in the past.

I have several friends...

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Whole Foods Market and Publix Latest Reviews

Recent published reviews
1

On January 21st between 4-4:45 pm. Bakery department worker name Mark was blocking the entrance of the full service chec...

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2.3

Publix is price gauging! Their prices are more expensive and for smaller amounts. Now they are bragging that the are up...

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1

WF, ever since Amazon bought them has had empty shelves. You go shopping to buy your products and you get there and the...

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2.3

Publix to me is a monopoly ! As a life long Floridian they have always been our go to grocery store. In the beginning...

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