PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whole Foods Market and Publix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whole Foods Market
Publix

Whole Foods Market and Publix Overview

Total reviews
187
1008
Company responses
0
0
Issues resolved
1
1

Whole Foods Market and Publix Consumer Ratings

Rank
113 out of 384 in Food Stores category
51 out of 384 in Food Stores category
Customer service
94 in category
32 in category
Price Affordability
129 in category
91 in category
Product or Service Quality
81 in category
38 in category
Discounts and Special Offers
103 in category
38 in category

Whole Foods Market and Publix Rating Details

Customer service
1.7 (89 reviews)
2.4 (239 reviews)
Reviewer's quote

...She had an attitude and told ppl to take a card for a general customer service number. When I passed by her, mumbled to myself not so nice words that were not said directly to her. When I was leaving, she asked to speak to me and asked if I had a problem with her...

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For 50 years Publix has always been known for customer service, however their new policy to refuse any and all returns is totally unacceptable! Especially when I was charged for an item that was left behind from the previous customer. The item was some type of laundry softener that was still in a...

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Price Affordability
1.9 (80 reviews)
2.5 (203 reviews)
Reviewer's quote

...Price per pound is $26. 99. I can see the King Salmon on top of the pile, however, when the person pulled my piece he pulled it from underneath the pile...

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Secondly, and about the same time or shortly after the el9mination of the "Senior discount", I begin to see a few other things changing: price increases pretty much across the board, resets that eliminate tried-and-true items, A trend to replacing more and more brand name items with Publix private...

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Product or Service Quality
2.2 (77 reviews)
2.7 (208 reviews)
Reviewer's quote

The product is untampered box sealed and bottle sealed. All sales are final I was told again, really I can understand with some products but not a completely sealed item why can I not exchange or given store credit? This is criminal we can all make honest mistakes especially some one with some...

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Instacart's service was acceptable when communication was up, but not so when the time required to order was wasted by Instacart's non-performance. Everybody is losing with this communication handicap; it needs a speedy cure. I am 90 years old, severely damaged by arthritis and scared of COVID-19,...

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Discounts and Special Offers
1.7 (74 reviews)
2.7 (199 reviews)
Reviewer's quote

I bought a rotisserie chicken earlier today for a special evening dinner. When I opened the box at home, I noticed that an entire drumstick had been eaten!! And it wasn't noticeable when the box was closed because it was under the label! When I called about a refund, they told me I had to bring the...

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nobody seems to know where the Greenwise section is just to get that special bread which was placed at the bakery for years is no hinging in a hidden spot and once you find it only one bag displayed the store employees do not know themselves where it is located how are we supposed to know where...

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Whole Foods Market and Publix Pros and Cons

Pros
  • Seafood and produce
  • Prepared foods dept
  • Most of the employees there
  • Good service people
  • Location
  • Friendly
Cons
  • Bad customer service
  • Very rude
  • Extremely rude store employees
  • Customer service
  • Pharmacy
  • Extremely high prices

Whole Foods Market and Publix Most Positive Reviews

Top rated reviews
5

The store on huron st chicago is filthy.ythe floors walls doors toilet seat are unsanitary. All the floors and counters...

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5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

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5

Please bring bulk Organic pumpkin seeds back; I use to buy it all the time.
Thank you.

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5

The meat department is always putting old brown hamburger meat inside fresh meat. I am so tired of getting home to fix...

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Whole Foods Market and Publix Most Critical Reviews

Lowest rated reviews
1

I entered the store at 10:15 a.m. Saturday morning. The florist booth was empty. The vegetable aisle was empty. There wa...

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1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

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1

I just came back from Whole Foods where I purchase a "FRESH" turkey for 3 or 4 times what I would have paid for a frozen...

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1

Publix on Fortune Road in Kissimmee, worst customer service expired food on shelves and the give you old bags from the...

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Whole Foods Market and Publix Latest Reviews

Recent published reviews
4

This was our third attempt ordering take out Pizza and sadly going to be awhile before we come back. For $1.00 per toppi...

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No votes

Champions Dive Store in Boca Raton
Customers without masks. Less than half of the customers follow the directional marker...

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1

Return Policy is not displayed on the website or hardly visible in the market with that said I mistakenly purchased the...

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1

The pharmacy manager at Publix 798 called security on me and then the store manager called the Police because the pharma...

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Whole Foods Market and Publix Products and Services

Most reviewed product and services
  • Whole Foods Market Customer Care (33 reviews)
  • Whole Foods Market Manager (24 reviews)
  • Whole Foods Market Deli Department (4 reviews)
  • Publix Manager (145 reviews)
  • Publix Customer Care (50 reviews)
  • Publix Cashier (41 reviews)