PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Publix and Whole Foods Market as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Publix
Whole Foods Market

Publix and Whole Foods Market Overview

Total reviews 1084 213
Company responses 0 0
Issues resolved 1 1

Publix and Whole Foods Market Consumer Ratings

Rank
52 out of 400 in Food Stores category
124 out of 400 in Food Stores category
Customer service
34 in category
No votes
Product or Service Quality
43 in category
No votes
Discounts and Special Offers
39 in category
No votes
Price Affordability
87 in category
No votes

Publix and Whole Foods Market Rating Details

Customer service
2.4 (274 reviews)
No votes
Reviewer's quote

...care a less because money just pours in like everything else you know they have customers all the time that's why many companies stores in such a terrible customer service cuz I could care less years ago all stores corporations or whatever used to Pride themselves on having good customer service well not anymore probably people here...

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...She had an attitude and told ppl to take a card for a general customer service number. When I passed by her, mumbled to myself not so nice words that were not said directly to her. When I was leaving, she asked to speak to me and asked if I had a problem with her...

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Product or Service Quality
2.6 (237 reviews)
No votes
Reviewer's quote

I called the local Publix customer service and wanted to know where they source their monoglycerides from. Apparently the bakery people knew nothing about it and they have no clue where I can find the answer to my question. I called the main line and they also don't have any such option..

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The product is untampered box sealed and bottle sealed. All sales are final I was told again, really I can understand with some products but not a completely sealed item why can I not exchange or given store credit? This is criminal we can all make honest mistakes especially some one with some...

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Discounts and Special Offers
2.8 (233 reviews)
No votes
Reviewer's quote

...You need special hours for these people to shop. Like in the beginning when you had special hours for the elderly..

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You have offered special shopping hours for seniors and disabled since early on during this unusual circumstance and we have patronized your store because of this. Curbside shopping or instacart delivery is not fair and equal access, because there is an additional cost, and I ma not able to browse...

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Price Affordability
2.5 (228 reviews)
No votes
Reviewer's quote

I ordered a Publix sub in the DeliPublix location:Time:2:38Date: 08/04/2020UPC: 2122152206493Order/Price : Greek Wheat - $6.49I asked the employee to please put the Sandwiched separately due to me sharing the sandwich with someone. And also the dressing making it messy. She said no it should be...

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...Price per pound is $26. 99. I can see the King Salmon on top of the pile, however, when the person pulled my piece he pulled it from underneath the pile...

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Publix and Whole Foods Market Pros and Cons

Pros
  • Good service people
  • Location
  • Friendly
  • Service and cleanliness
  • Most of the employees there
  • Some great products
Cons
  • Customer service
  • Extremely high prices
  • Pharmacy
  • Bad customer service
  • Very rude
  • Extremely rude store employees

Publix and Whole Foods Market Most Positive Reviews

Top rated reviews
5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

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5

The store on huron st chicago is filthy.ythe floors walls doors toilet seat are unsanitary. All the floors and counters...

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5

The meat department is always putting old brown hamburger meat inside fresh meat. I am so tired of getting home to fix...

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5

Please bring bulk Organic pumpkin seeds back; I use to buy it all the time.
Thank you.

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Publix and Whole Foods Market Most Critical Reviews

Lowest rated reviews
1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

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1

I entered the store at 10:15 a.m. Saturday morning. The florist booth was empty. The vegetable aisle was empty. There wa...

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1

Publix on Fortune Road in Kissimmee, worst customer service expired food on shelves and the give you old bags from the...

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1

I just came back from Whole Foods where I purchase a "FRESH" turkey for 3 or 4 times what I would have paid for a frozen...

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Publix and Whole Foods Market Latest Reviews

Recent published reviews
1

on today September 20, 2020 I was blown away at the false imprisonment attempt while I was talking to the manager at...

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2.4

Amazon takeover
Bad news for consumer

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1

while I was at 8725 Roswell rd sandy springs, Georgia 30350 a person walking around with a police badge that was not...

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No votes

I recently went on a camp trip to Bend Oregon. I do not wear mask. I did not anticipate being blocked from accessing a...

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Publix and Whole Foods Market Products and Services

Most reviewed product and services
  • Publix Manager (146 reviews)
  • Publix Customer Care (59 reviews)
  • Publix Cashier (41 reviews)
  • Whole Foods Market Customer Care (36 reviews)
  • Whole Foods Market Manager (25 reviews)
  • Whole Foods Market Deli Department (4 reviews)