PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wegmans and Publix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wegmans
Publix

Wegmans and Publix Overview

Total reviews
302
960
Company responses
0
0
Issues resolved
2
1

Publix was first mentioned on PissedConsumer on Jan 13, 2008 and since then this brand received 960 reviews. It is 658 reviews more than Wegmans received since May 31, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Wegmans customer support team than with Publix customer service.

Wegmans and Publix Consumer Ratings

Rank
51 out of 623 in Food Stores category
39 out of 623 in Food Stores category
Customer service
23 in category
27 in category
Discounts and Special Offers
71 in category
34 in category
Layout of Store
67 in category
24 in category

According to consumer ratings and reviews, Publix ranks 12 points higher in the Food Stores category than Wegmans. People gave Wegmans 2.5 stars for Customer service criterion in Food Stores category and it is 128 points higher than the worst rated brand in this category. At the same time, Publix was rated 2.4 stars for Customer service criterion in this category and it is 124 points higher than the worst rated brand in this category. If we look at Discounts and Special Offers criterion, than we see that Publix has a higher rating than Wegmans. Regarding Layout of Store criterion, consumers gave Wegmans 2.8 stars and it is 56% greater than other in category. Publix however was rated 3.3 stars and it is 84% greater than other in category.

Wegmans and Publix Rating Details

Customer service
2.5 (95 reviews)
2.4 (212 reviews)
Reviewer's quote

Yesterday (9-29-19I have asked customer service if there is more Fuji apple in their stock, the lady called and the respond was yes we do but we will not put it out until tomorrow (even though there was nothing out there). Today we went back to get the Fuji apples and they weren't looking that...

Fatma S

...On numerous occasions I have been waiting in line for customer service. The employee has taken care of another person bypassing me. Well is ok Im in no hurry...

Leslie W
Discounts and Special Offers
2.3 (79 reviews)
2.8 (178 reviews)
Reviewer's quote

...Canceled my shoppers club (NEVER gave me discounts anyways) and I won't be back..

PissedConsumer1629209

nobody seems to know where the Greenwise section is just to get that special bread which was placed at the bakery for years is no hinging in a hidden spot and once you find it only one bag displayed the store employees do not know themselves where it is located how are we supposed to know where...

Sarya
Layout of Store
2.8 (78 reviews)
3.3 (168 reviews)
Reviewer's quote

We would like o know why Wegmans Bethelem store dont know when they are getting corn muffens that is one of the first things we like to get to have with our coffie upstairs before we shop atleast 2 times a weak I also told my friends cabot them and when they tried them they all agreed..

PissedConsumer1684093

...Visits after confirmation of being in store and failing, waiting for deliveries and they don't happen and showing up to pick them up and being in a panic because they fail sometimes 2 and 3 times. I travel over seas and it is obnoxious. I have filed extensive complaints and they don't care...

James M

Wegmans and Publix Pros and Cons

Pros
  • Whole store usually
  • How things were before
  • Nice store
  • Good service people
  • Friendly
  • Location
Cons
  • Bad customer service
  • That place called wegmans
  • Rudeness of clerk
  • Customer service
  • Pharmacy
  • Extremely high prices

Wegmans and Publix Most Positive Reviews

Top rated reviews
5

My husband went to Wegman's the young lady in the flower department was no help she walked away. He bought pre wrapped...

5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

Wegmans and Publix Most Critical Reviews

Lowest rated reviews
1

Bought sushi at NORTHBOROUGH, MA store and was hospitalized at UMASS within 24 hours from a E.coli infection that wound...

1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

Wegmans and Publix Latest Reviews

Recent published reviews

Overall, Wegmans is a fantastic store - every single location I've been to, which is several. The only exception is an...

Read all 302 reviews
3.4

At PUBLIX in the Dr. Phillips/Windermere stores, the meat is touch and cut incorrectly. Tied *** roasts are not a solid...

Read all 960 reviews

Wegmans and Publix Products and Services

Most reviewed product and services
  • Wegmans Manager (32 reviews)
  • Wegmans Customer Care (21 reviews)
  • Wegmans Cashier (19 reviews)
  • Publix Manager (143 reviews)
  • Publix Cashier (41 reviews)
  • Publix Customer Care (40 reviews)