PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wegmans and Publix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wegmans
Publix

Wegmans and Publix Overview

Total reviews
341
1011
Company responses
0
0
Issues resolved
2
1

Wegmans and Publix Consumer Ratings

Rank
62 out of 384 in Food Stores category
50 out of 384 in Food Stores category
Customer service
31 in category
32 in category
Discounts and Special Offers
76 in category
38 in category
Diversity of Products or Services
59 in category
38 in category
Layout of Store
71 in category
29 in category

Wegmans and Publix Rating Details

Customer service
2.4 (113 reviews)
2.4 (240 reviews)
Reviewer's quote

Upon trying to return them, I was told by customer service that because of COVID-19 nothing is any longer returnable. When I asked her where in the store is it labeled that everything thing we now purchase is a final sale. The women pointed to the signs along the customer service desk saying They...

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For 50 years Publix has always been known for customer service, however their new policy to refuse any and all returns is totally unacceptable! Especially when I was charged for an item that was left behind from the previous customer. The item was some type of laundry softener that was still in a...

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Discounts and Special Offers
2.3 (93 reviews)
2.7 (199 reviews)
Reviewer's quote

...Canceled my shoppers club (NEVER gave me discounts anyways) and I won't be back..

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First Publix discontinues the Wednesday 5% discounts for Seniors, saying that they're going to more discounts, BOGOs, etc. with the money "saved" from the elimination of the discount. Secondly, and about the same time or shortly after the el9mination of the "Senior discount", I begin to see a...

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Diversity of Products or Services
3 (92 reviews)
3.1 (186 reviews)
Reviewer's quote

...for a direct supply of Isopropyl Alcohol? I'm sure that local companies that rely on this product for there products have access to it..

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...a good timing at the moment! in the 2 stores in west palm beach, there are still no toilet paper or paper products. the (so called fresh fish) is expensive farmed and looks dry and old. i got a filet mignon tail steak that had a ton of yellow fat hidden under...

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Layout of Store
2.8 (92 reviews)
3.3 (187 reviews)
Reviewer's quote

Please , please consider you next new store to be in Nashville/Brentwood/Franklin, Tennessee area. :happy: Thank you!!!..

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Publix has way too many people in the store at one time. Customers are not following social distancing. There were 9 people in the baking aisle, passing each other, reaching over each other, going the wrong way down the aisle, etc...

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Wegmans and Publix Pros and Cons

Pros
  • Whole store usually
  • How things were before
  • I loved it
  • Good service people
  • Location
  • Friendly
Cons
  • Bad customer service
  • That place called wegmans
  • Service
  • Customer service
  • Pharmacy
  • Extremely high prices

Wegmans and Publix Most Positive Reviews

Top rated reviews
5

My husband went to Wegman's the young lady in the flower department was no help she walked away. He bought pre wrapped...

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5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

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5

I travel3 hrs to wegmans when i xan..always been great..i spread the word..this last time..i got 2 bad salads deli..one...

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5

The meat department is always putting old brown hamburger meat inside fresh meat. I am so tired of getting home to fix...

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Wegmans and Publix Most Critical Reviews

Lowest rated reviews
1

Bought sushi at NORTHBOROUGH, MA store and was hospitalized at UMASS within 24 hours from a E.coli infection that wound...

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1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

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1

I purchased on 29Apr the prepared meal that included garlicky greens. . As I was eating this meal immediately...

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1

Publix on Fortune Road in Kissimmee, worst customer service expired food on shelves and the give you old bags from the...

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Wegmans and Publix Latest Reviews

Recent published reviews
4.3

Please , please consider you next new store to be in Nashville/Brentwood/Franklin, Tennessee area. Happy Thank you!!!

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1

There is a mandate in Seminole county to wear masks. The management or lack of it said they are not the police. Gee i...

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No votes

people wearing masks without covering nose.

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No votes

Publix (Jacksonville) refuses to enforce the city mask requirements. Spoke with a manager and customer care. Basically...

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Wegmans and Publix Products and Services

Most reviewed product and services
  • Wegmans Manager (32 reviews)
  • Wegmans Customer Care (24 reviews)
  • Wegmans Cashier (19 reviews)
  • Publix Manager (145 reviews)
  • Publix Customer Care (50 reviews)
  • Publix Cashier (41 reviews)