PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Publix and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Publix
WalMart

Publix and WalMart Overview

Total reviews
1043
9263
Company responses
0
1
Issues resolved
1
82

Publix and WalMart Consumer Ratings

Rank
53 out of 396 in Food Stores category
65 out of 333 in Supermarkets and Malls category
Customer service
No votes
61 in category
Product or Service Quality
No votes
56 in category
Discounts and Special Offers
No votes
48 in category
Price Affordability
No votes
48 in category

Publix and WalMart Rating Details

Customer service
No votes
1.6 (3017 reviews)
Reviewer's quote

For 50 years Publix has always been known for customer service, however their new policy to refuse any and all returns is totally unacceptable! Especially when I was charged for an item that was left behind from the previous customer. The item was some type of laundry softener that was still in a...

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...I phone customer service and after a discussion, I was told that i would receive a full refund in a few days. Again nothing. The has been going on for almost 4 months...

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Product or Service Quality
No votes
2.1 (2444 reviews)
Reviewer's quote

...I originally did not want the rolls however employee insisted he could grab one with no problems and be back fairly quickly so as he returned with the product I purchased it went home and opened the rolls to find mold and saw afterwards that the sell by date on the package is almost a month old very displeased since I Am a loyal customer at...

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I am ordering a product and want it assembled by Walmart..

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Discounts and Special Offers
No votes
2.4 (2382 reviews)
Reviewer's quote

...You need special hours for these people to shop. Like in the beginning when you had special hours for the elderly..

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Special hours for me and my family to come and freely shop without a mask. It's only fair to us. We are ppl too...

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Price Affordability
No votes
2.8 (2355 reviews)
Reviewer's quote

I ordered a Publix sub in the DeliPublix location:Time:2:38Date: 08/04/2020UPC: 2122152206493Order/Price : Greek Wheat - $6.49I asked the employee to please put the Sandwiched separately due to me sharing the sandwich with someone. And also the dressing making it messy. She said no it should be...

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...I was told a price and approximate time which she put in her computer. I went back about 3 weeks later and was told they could not get the lens because of covid19. For almost 5 MONTHS I asked about my lens and got the same answer...

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Publix and WalMart Pros and Cons

Pros
  • Good service people
  • Location
  • Friendly
  • Prices
  • Location
  • Convenience
Cons
  • Customer service
  • Pharmacy
  • Extremely high prices
  • Customer service
  • Service
  • Management

Publix and WalMart Most Positive Reviews

Top rated reviews
5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

The meat department is always putting old brown hamburger meat inside fresh meat. I am so tired of getting home to fix...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Publix and WalMart Most Critical Reviews

Lowest rated reviews
1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

Publix on Fortune Road in Kissimmee, worst customer service expired food on shelves and the give you old bags from the...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Publix and WalMart Latest Reviews

Recent published reviews
3.3

Card Reader Chip Issues at St. Cloud, FL location corner 192 and Narcoossee Rd.
I shop Publix at least twice a week and a...

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3.8

I would like to know why Walmart has done away with all of the seating I have issues with my back have had a nerve...

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2.6

I asked the deli employee to please replace the paper the sandwich was made on with a new one because it is wet.
She said...

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3

In Wisconsin, after my cc company called and told me
I had possibly had fraudulent charges on my cc.
I looked at my accoun...

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Publix and WalMart Products and Services

Most reviewed product and services
  • Publix Manager (146 reviews)
  • Publix Customer Care (51 reviews)
  • Publix Cashier (41 reviews)
  • Walmart Customer Care (816 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (431 reviews)