PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Publix and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Publix
Walmart

Publix and Walmart Overview

Total reviews
959
8440
Company responses
0
1
Issues resolved
1
78

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8440 reviews. It is 7481 reviews more than Publix received since Jan 13, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Walmart customer support team than with Publix customer service.

Publix and Walmart Consumer Ratings

Rank
39 out of 623 in Food Stores category
56 out of 482 in Supermarkets and Malls category
Customer service
29 in category
55 in category
Product or Service Quality
28 in category
46 in category
Price Affordability
88 in category
39 in category

Publix and Walmart Rating Details

Customer service
2.4 (211 reviews)
1.6 (2677 reviews)
Reviewer's quote

...On numerous occasions I have been waiting in line for customer service. The employee has taken care of another person bypassing me. Well is ok Im in no hurry...

Leslie W

...Went to the Customer Service desk and asked for help. Customer service went into room next door. Came back out: "They're busy but will be right with you...

Tom D
Product or Service Quality
2.7 (182 reviews)
2.1 (2158 reviews)
Reviewer's quote

...At a store that prides itself on being the best service but a higher price, they are truly failing their customers. I am trying to figure our where to take my med supply because Publix is convenient as to where I shop. I think I am going to have to change this also..

James M

...Also, I will warn other chemo patients about this shoddy service and if it works out to help even 1 other person, then this won't be in vaine..

Chuck P
Price Affordability
2.4 (180 reviews)
2.9 (2093 reviews)
Reviewer's quote

Some might call this bait and switch, what you want is out of stock so you will just buy something else at full price. Second, their deli department is third world at best, get used to limited prepared foods available between 11:00 AM and 2:00 PM. Further, their prices march upward at a rate that...

PissedConsumer1732348

...65 20 oz Yesterday Price White Label Walmart which is very cheap for Walmart 2 oz Smaller size $. 10 more in purchase price..

PissedConsumer1762820

Publix and Walmart Pros and Cons

Pros
  • Good service people
  • Friendly
  • Location
  • Prices
  • Location
  • Convenience
Cons
  • Customer service
  • Pharmacy
  • Extremely high prices
  • Customer service
  • Service
  • Management

Publix and Walmart Most Positive Reviews

Top rated reviews
5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Publix and Walmart Most Critical Reviews

Lowest rated reviews
1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Publix and Walmart Latest Reviews

Recent published reviews
1

Ordered BOGO wine...only 1 bottle delivered. Yet, the BOGO All detergent was. What happened to that bottle? Ginger ale...

Read all 959 reviews
5

Was told all of the sudden that returns over $50 werent possible, asked to remove an item making it within...

Read all 8440 reviews

Publix and Walmart Products and Services

Most reviewed product and services
  • Publix Manager (143 reviews)
  • Publix Cashier (41 reviews)
  • Publix Customer Care (40 reviews)
  • Walmart Customer Care (734 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (428 reviews)