PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Publix and WalMart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Publix
WalMart

Publix and WalMart Overview

Total reviews 1089 9500
Company responses 0 1
Issues resolved 1 85

Publix and WalMart Consumer Ratings

Rank
51 out of 406 in Food Stores category
67 out of 344 in Supermarkets and Malls category
Customer service
No votes
55 in category
Product or Service Quality
No votes
52 in category
Discounts and Special Offers
No votes
46 in category
Price Affordability
No votes
48 in category

Publix and WalMart Rating Details

Customer service
No votes
1.6 (3129 reviews)
Reviewer's quote

...care a less because money just pours in like everything else you know they have customers all the time that's why many companies stores in such a terrible customer service cuz I could care less years ago all stores corporations or whatever used to Pride themselves on having good customer service well not anymore probably people here...

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"Use the mobile app to save your receipt"? Customer service Rep. grabbed phone from my hand when presented for them to scan TC barcode. "We are happy to help"? When I asked for a manager I was ganged up on by 3 employees talking over me and generally shooing me away contradicting everything this...

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Product or Service Quality
No votes
2.1 (2540 reviews)
Reviewer's quote

I called the local Publix customer service and wanted to know where they source their monoglycerides from. Apparently the bakery people knew nothing about it and they have no clue where I can find the answer to my question. I called the main line and they also don't have any such option..

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I try not to go to this location but sometimes I don't have any other options,at least 3 of my visits out of every month I experienced bad services! One incident I was followed around by a man who made my shopping experience very uncomfortable especially because I had my then 4 year old little girl...

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Discounts and Special Offers
No votes
2.4 (2459 reviews)
Reviewer's quote

...You need special hours for these people to shop. Like in the beginning when you had special hours for the elderly..

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Walmart offers store inventory checker which is suppose to provide customer with ability to see if specific Walmart has your desired item in stock thereby not waste time going to store when item is out of stock. Walmart does not maintain accurate nor honest inventories. They manipulate prices,...

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Price Affordability
No votes
2.8 (2446 reviews)
Reviewer's quote

I ordered a Publix sub in the DeliPublix location:Time:2:38Date: 08/04/2020UPC: 212215****493Order/Price : Greek Wheat - $6.49I asked the employee to please put the Sandwiched separately due to me sharing the sandwich with someone. And also the dressing making it messy. She said no it should be...

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...So I ordered through Amazon for the same price, unistalled the app, and will NEVER order from Walmart. com again. I would like a response to my email and would like to speak to someone who not only files a complaint but can fix it...

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Publix and WalMart Pros and Cons

Pros
  • Good service people
  • Clean
  • Location
  • Prices
  • Location
  • Price
Cons
  • Customer service
  • Extremely high prices
  • Pharmacy
  • Customer service
  • Service
  • Management

Publix and WalMart Most Positive Reviews

Top rated reviews
5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

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5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

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5

The meat department is always putting old brown hamburger meat inside fresh meat. I am so tired of getting home to fix...

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5

The Wal-Mart’s stores in my town are overly crowed, dirty, and have unenthused cashiers. That’s why I decided to shop w...

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Publix and WalMart Most Critical Reviews

Lowest rated reviews
1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

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1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

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1

Publix on Fortune Road in Kissimmee, worst customer service expired food on shelves and the give you old bags from the...

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1

I bought a gift card for my daughter online to be sent to her address at college. By the delivery date, she had still n...

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Publix and WalMart Latest Reviews

Recent published reviews
5

My husband and I went to our regular Publix Tuesday to get the flu shot. When we got there after standing in line for...

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1.6

2 orders mostly correct. Both required 4+ calls to correct and the time lost on hold was ridiculous. 3rd attempt...

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1

Manager made my doughter cry when he told her she must leave the store with her service dog he should learn more about...

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No votes

FedX shows my order delivered on 21st. The order was not delivered to me. Camera does not show delivery. I dont know...

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Publix and WalMart Products and Services

Most reviewed product and services
  • Publix Manager (148 reviews)
  • Publix Cashier (41 reviews)
  • Publix Prescription Refill (24 reviews)
  • Walmart Manager (548 reviews)
  • Walmart Cashier (434 reviews)
  • Walmart Gift Card (337 reviews)