PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Fresh Market and Publix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Fresh Market
Publix

The Fresh Market and Publix Overview

Total reviews
98
956
Company responses
0
0
Issues resolved
1
1

Publix was first mentioned on PissedConsumer on Jan 13, 2008 and since then this brand received 956 reviews. It is 858 reviews more than The Fresh Market received since Jul 11, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with The Fresh Market customer support team than with Publix customer service.

The Fresh Market and Publix Consumer Ratings

Rank
68 out of 720 in Food Stores category
39 out of 720 in Food Stores category
Customer service
63 in category
28 in category
Layout of Store
10 in category
24 in category
Location
43 in category
35 in category

According to consumer ratings and reviews, Publix ranks 29 points higher in the Food Stores category than The Fresh Market. People gave The Fresh Market 1.9 stars for Customer service criterion in Food Stores category and it is 88 points higher than the worst rated brand in this category. At the same time, Publix was rated 2.4 stars for Customer service criterion in this category and it is 123 points higher than the worst rated brand in this category. If we look at Layout of Store criterion, than we see that The Fresh Market has a higher rating than Publix. Regarding Location criterion, consumers gave The Fresh Market 3.5 stars and it is 72% greater than other in category. Publix however was rated 3.6 stars and it is 77% greater than other in category.

The Fresh Market and Publix Rating Details

Customer service
1.9 (45 reviews)
2.4 (209 reviews)
Reviewer's quote

Just horrible customer service. Cashiers are mean. The meat cases are never stocked...

Kelly D

So I stopped at my not usual publix on old Peachtree Road on the way to pick up a cake card and champagne. All was find till I checked out. I insisted carrying the cake as it had writing on it and I wanted to make sure it didn’t smudge. I asked the cashier if someone could help me carry the...

Eva K
Layout of Store
3.6 (41 reviews)
3.3 (168 reviews)
Reviewer's quote

Black Sunday when East Cobb in Marietta people learned store is closing !! Sad and right before the holidays. Nobody wants a German discount store . Hope they loose their A)..

Judee B

Me and my 6 yr old daughter were walking out of the store as one of the cashiers ran after us (not the one that rang us up), grabbed the game out of my daughter’s hands and stated “Did you pay for this game? They’re saying you didn’t pay for it!!!” I asked my daughter if it was in her hands while...

Natalya E
Location
3.5 (40 reviews)
3.6 (168 reviews)
Reviewer's quote

For a time I thought I had found those attributes at your Cameron Village location in Raleigh but I guess I was wrong. My daily routine was to sit out front of that store or in a coffee shop, working on my websites, it was always very pleasant for a time and I did my part to help it stay that way...

R s

Drew in the deli department at the Hoffman Road, Gastonia NC location is the best. 2 of our sub orders were not made to order and he made it right. He didn't have too but he did...

PissedConsumer1671311

The Fresh Market and Publix Pros and Cons

Pros
  • Prepared meals
  • Meat department
  • Food
  • Good service people
  • Friendly
  • Location
Cons
  • Terrible customer service
  • Being ripped off
  • What i mentioned earlier
  • Customer service
  • Pharmacy
  • Extremely high prices

The Fresh Market and Publix Most Positive Reviews

Top rated reviews
5

Can you see anything wrong in this picture ?

5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

The Fresh Market and Publix Most Critical Reviews

Lowest rated reviews
1

Went in looking for the over priced Cavit Pigno Grigio AGAIN. OUT OF STOCK AGAIN! ALSO out of the very simple cinnamon...

1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

The Fresh Market and Publix Latest Reviews

Recent published reviews
2.5

.12/6/2019
To whom it may concern,
On 11/27/2019 I purchased a turducken for thanksgiving. On the 28th I cooked it accordi...

Read all 98 reviews
1.2

As a manufacturers representative with more than 20 years of service, I visit Publix and other grocery stores, in a...

Read all 956 reviews

The Fresh Market and Publix Products and Services

Most reviewed product and services
  • The Fresh Market Customer Care (13 reviews)
  • The Fresh Market Meat Department (7 reviews)
  • The Fresh Market Meat (6 reviews)
  • Publix Manager (143 reviews)
  • Publix Cashier (41 reviews)
  • Publix Customer Care (39 reviews)