PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sprouts Farmers Market and Publix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sprouts Farmers Market
Publix

Sprouts Farmers Market and Publix Overview

Total reviews
282
1045
Company responses
0
0
Issues resolved
2
1

Sprouts Farmers Market and Publix Consumer Ratings

Rank
82 out of 396 in Food Stores category
52 out of 396 in Food Stores category
Customer service
80 in category
36 in category
Location
70 in category
40 in category
Diversity of Products or Services
60 in category
41 in category
Product or Service Quality
76 in category
41 in category

Sprouts Farmers Market and Publix Rating Details

Customer service
1.8 (140 reviews)
2.4 (256 reviews)
Reviewer's quote

...The customer service that I received was aggressive and unwarranted. Before the supervisor walked away from me, he sternly said "you are putting everyone else at risk. " I'm not sure when verbally assaulting your customers became acceptable...

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For 50 years Publix has always been known for customer service, however their new policy to refuse any and all returns is totally unacceptable! Especially when I was charged for an item that was left behind from the previous customer. The item was some type of laundry softener that was still in a...

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Location
3.3 (120 reviews)
3.6 (201 reviews)
Reviewer's quote

As she told me that her location was fined for not enforcing the mask "mandate," her own mask was slipping under her nose. I asked her what law enforcement agency gave her store a ticket or fine, she slyly avoided an answer by averting the focus to her lack of good health. Interestingly, during the...

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...Cloud, FL location corner 192 and Narcoossee Rd. I shop Publix at least twice a week and always use my CC to earn rewards. For more than a month...

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Diversity of Products or Services
3 (119 reviews)
3.1 (199 reviews)
Reviewer's quote

...I did also try to order online because myself and my family have different dietary needs and many products I can only find at Sprouts. That was a joke and very unsuccessful. I did call the store and spoke with the employee who asked me to leave...

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...a good timing at the moment! in the 2 stores in west palm beach, there are still no toilet paper or paper products. the (so called fresh fish) is expensive farmed and looks dry and old. i got a filet mignon tail steak that had a ton of yellow fat hidden under...

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Product or Service Quality
2.2 (117 reviews)
2.6 (221 reviews)
Reviewer's quote

...I went in the other day to get a specific product. The woman that worked in the section with all the oils and whatnot asked me if I needed help. I said yes and asked her to about the product I was looking for...

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...I originally did not want the rolls however employee insisted he could grab one with no problems and be back fairly quickly so as he returned with the product I purchased it went home and opened the rolls to find mold and saw afterwards that the sell by date on the package is almost a month old very displeased since I Am a loyal customer at...

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Sprouts Farmers Market and Publix Pros and Cons

Pros
  • Fruits and vegetables
  • Location
  • Near my home
  • Good service people
  • Location
  • Friendly
Cons
  • Customer service
  • Rude employees
  • Do not provide shopping for non mask wearing customers
  • Customer service
  • Pharmacy
  • Extremely high prices

Sprouts Farmers Market and Publix Most Positive Reviews

Top rated reviews
5

Hi
I recently was at Sprouts Culver City Store 215 looking for an item. Turns out it had been discontinued, but one of...

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5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

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5

I had the best deli clerk today!! Amanda in keller your great at what you do.. made my day so much brighter.

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5

The meat department is always putting old brown hamburger meat inside fresh meat. I am so tired of getting home to fix...

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Sprouts Farmers Market and Publix Most Critical Reviews

Lowest rated reviews
1

I was at the Zafarano store in Santa Fe, N.M. this morning and upon walking into the store there were 3 fire trucks and...

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1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

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1

The deli manager and bakery manager are pure evil. Ive never had such venomous customer service over trying to return gr...

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1

Publix on Fortune Road in Kissimmee, worst customer service expired food on shelves and the give you old bags from the...

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Sprouts Farmers Market and Publix Latest Reviews

Recent published reviews
2

Bla-blaShocked harasment to pull mask over nose

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No votes

Rotiisery Chickens have gotten way to small. Look smaller then pigeons. Very expensive for the size.

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1

I'll start by saying I almost never go into Sprouts. Not for any specific reason I just generally don't need to go in th...

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3.3

Card Reader Chip Issues at St. Cloud, FL location corner 192 and Narcoossee Rd.
I shop Publix at least twice a week and a...

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Sprouts Farmers Market and Publix Products and Services

Most reviewed product and services
  • Sprouts Farmers Market Customer Care (38 reviews)
  • Sprouts Farmers Market Manager (19 reviews)
  • Sprouts Farmers Market Cashier (11 reviews)
  • Publix Manager (146 reviews)
  • Publix Customer Care (52 reviews)
  • Publix Cashier (41 reviews)