PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sprouts Farmers Market and Publix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sprouts Farmers Market
Publix

Sprouts Farmers Market and Publix Overview

Total reviews
163
960
Company responses
0
0
Issues resolved
2
1

Publix was first mentioned on PissedConsumer on Jan 13, 2008 and since then this brand received 960 reviews. It is 797 reviews more than Sprouts Farmers Market received since Sep 4, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Sprouts Farmers Market customer support team than with Publix customer service.

Sprouts Farmers Market and Publix Consumer Ratings

Rank
67 out of 623 in Food Stores category
39 out of 623 in Food Stores category
Customer service
65 in category
27 in category
Product or Service Quality
81 in category
27 in category
Location
64 in category
34 in category

According to consumer ratings and reviews, Publix ranks 28 points higher in the Food Stores category than Sprouts Farmers Market. People gave Sprouts Farmers Market 1.9 stars for Customer service criterion in Food Stores category and it is 86 points higher than the worst rated brand in this category. At the same time, Publix was rated 2.4 stars for Customer service criterion in this category and it is 124 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Publix has a higher rating than Sprouts Farmers Market. Regarding Location criterion, consumers gave Sprouts Farmers Market 3.3 stars and it is 58% greater than other in category. Publix however was rated 3.6 stars and it is 77% greater than other in category.

Sprouts Farmers Market and Publix Rating Details

Customer service
1.9 (84 reviews)
2.4 (212 reviews)
Reviewer's quote

There is no worse customer service than the deli department in Tucker, GA. I was the only customer standing at the counter. The deli person was slicing cold cuts and completely ignored me...

Lucy P

...On numerous occasions I have been waiting in line for customer service. The employee has taken care of another person bypassing me. Well is ok Im in no hurry...

Leslie W
Product or Service Quality
2 (77 reviews)
2.7 (182 reviews)
Reviewer's quote

... ribs Opened them up to cook and they were rotten to the Max Just threw them away as they stunk up the whole house If someone had cooked them and consumed the product they would have ended up in the hospital OMG What has happened to Sprouts been shopping there for 10 years and the quality of everything has dropped to the basement....

Larry d

...At a store that prides itself on being the best service but a higher price, they are truly failing their customers. I am trying to figure our where to take my med supply because Publix is convenient as to where I shop. I think I am going to have to change this also..

James M
Location
3.3 (77 reviews)
3.6 (170 reviews)
Reviewer's quote

I have been a customer since newly opened in Henderson the green valley location and am annoyed of my visits as there are not any stores up seven hills at all My visits have a *** feel with workers appear to become working in every isle Im in it a feeling of being stalked also when purchasing a...

PissedConsumer1051149

Drew in the deli department at the Hoffman Road, Gastonia NC location is the best. 2 of our sub orders were not made to order and he made it right. He didn't have too but he did...

PissedConsumer1671311

Sprouts Farmers Market and Publix Pros and Cons

Pros
  • Reasonable prices for semi rotten food
  • Most things before today
  • Location
  • Good service people
  • Friendly
  • Location
Cons
  • Customer service
  • Unprofessionalism
  • Going down hill 2018 something has changed
  • Customer service
  • Pharmacy
  • Extremely high prices

Sprouts Farmers Market and Publix Most Positive Reviews

Top rated reviews
5

Hi
I recently was at Sprouts Culver City Store 215 looking for an item. Turns out it had been discontinued, but one of...

5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

Sprouts Farmers Market and Publix Most Critical Reviews

Lowest rated reviews
1

I was at the Zafarano store in Santa Fe, N.M. this morning and upon walking into the store there were 3 fire trucks and...

1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

Sprouts Farmers Market and Publix Latest Reviews

Recent published reviews

I purchased chicken breasts from Sprouts in West Hollywood, CA. Upon preparing them I noticed they were HUGE, twice the...

Read all 163 reviews
3.4

At PUBLIX in the Dr. Phillips/Windermere stores, the meat is touch and cut incorrectly. Tied *** roasts are not a solid...

Read all 960 reviews

Sprouts Farmers Market and Publix Products and Services

Most reviewed product and services
  • Sprouts Farmers Market Customer Care (20 reviews)
  • Sprouts Farmers Market Manager (16 reviews)
  • Sprouts Farmers Market Cashier (9 reviews)
  • Publix Manager (143 reviews)
  • Publix Cashier (41 reviews)
  • Publix Customer Care (40 reviews)