PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Publix and Sprouts Farmers Market as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Publix
Sprouts Farmers Market

Publix and Sprouts Farmers Market Overview

Total reviews 1084 320
Company responses 0 0
Issues resolved 1 3

Publix and Sprouts Farmers Market Consumer Ratings

Rank
53 out of 401 in Food Stores category
103 out of 401 in Food Stores category
Customer service
34 in category
94 in category
Product or Service Quality
42 in category
86 in category
Discounts and Special Offers
39 in category
62 in category
Price Affordability
88 in category
80 in category

Publix and Sprouts Farmers Market Rating Details

Customer service
2.4 (274 reviews)
1.7 (161 reviews)
Reviewer's quote

...care a less because money just pours in like everything else you know they have customers all the time that's why many companies stores in such a terrible customer service cuz I could care less years ago all stores corporations or whatever used to Pride themselves on having good customer service well not anymore probably people here...

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...The customer service that I received was aggressive and unwarranted. Before the supervisor walked away from me, he sternly said "you are putting everyone else at risk. " I'm not sure when verbally assaulting your customers became acceptable...

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Product or Service Quality
2.6 (237 reviews)
2.1 (131 reviews)
Reviewer's quote

I called the local Publix customer service and wanted to know where they source their monoglycerides from. Apparently the bakery people knew nothing about it and they have no clue where I can find the answer to my question. I called the main line and they also don't have any such option..

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We were harassed, followed throughout the store, making a scene, embarrassing us, threatening to refuse service if we do not comply even though we are exempt from obstructing our breathing. The store managers reply to my notifying him of my exemption was, "Oh well, we aren't going to check you out...

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Discounts and Special Offers
2.8 (233 reviews)
2.5 (121 reviews)
Reviewer's quote

...You need special hours for these people to shop. Like in the beginning when you had special hours for the elderly..

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When I called Sprouts customer relations, I was told that they did not offer special senior hours but that they were expanding their hours of operation thereby offering more distancing. They also said that I could contact Instacart. This was an inadequate answer to the problem and showed me how...

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Price Affordability
2.5 (228 reviews)
2.6 (123 reviews)
Reviewer's quote

I ordered a Publix sub in the DeliPublix location:Time:2:38Date: 08/04/2020UPC: 2122152206493Order/Price : Greek Wheat - $6.49I asked the employee to please put the Sandwiched separately due to me sharing the sandwich with someone. And also the dressing making it messy. She said no it should be...

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Just FYI if you want to get a good price on body care items shop when there is not a 25% off sale. A sunscreen I regularly purchase was quite a bit more than non sale days. I was shocked when I went to the cashier and the Sunscreen “on sale” was $4 more...

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Publix and Sprouts Farmers Market Pros and Cons

Pros
  • Good service people
  • Location
  • Friendly
  • Fruits and vegetables
  • Location
  • Near my home
Cons
  • Customer service
  • Extremely high prices
  • Pharmacy
  • Customer service
  • Discrimination
  • Rude employees

Publix and Sprouts Farmers Market Most Positive Reviews

Top rated reviews
5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

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5

Hi
I recently was at Sprouts Culver City Store 215 looking for an item. Turns out it had been discontinued, but one of...

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5

The meat department is always putting old brown hamburger meat inside fresh meat. I am so tired of getting home to fix...

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5

I had the best deli clerk today!! Amanda in keller your great at what you do.. made my day so much brighter.

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Publix and Sprouts Farmers Market Most Critical Reviews

Lowest rated reviews
1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

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1

I was at the Zafarano store in Santa Fe, N.M. this morning and upon walking into the store there were 3 fire trucks and...

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1

Publix on Fortune Road in Kissimmee, worst customer service expired food on shelves and the give you old bags from the...

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1

The deli manager and bakery manager are pure evil. Ive never had such venomous customer service over trying to return gr...

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Publix and Sprouts Farmers Market Latest Reviews

Recent published reviews
1

on today September 20, 2020 I was blown away at the false imprisonment attempt while I was talking to the manager at...

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4.2

Up until recently I have had no problems shopping at Sprouts without a mask. Twice now I have been approached and told...

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1

while I was at 8725 Roswell rd sandy springs, Georgia 30350 a person walking around with a police badge that was not...

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No votes

I was a frequented shopper at Sprouts, not anymore. I went in there during the day and yes worn a mask even though i...

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Publix and Sprouts Farmers Market Products and Services

Most reviewed product and services
  • Publix Manager (146 reviews)
  • Publix Customer Care (59 reviews)
  • Publix Cashier (41 reviews)
  • Sprouts Farmers Market Customer Care (48 reviews)
  • Sprouts Farmers Market Manager (21 reviews)
  • Sprouts Farmers Market Cashier (11 reviews)