PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Schnucks and Publix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Schnucks
Publix

Schnucks and Publix Overview

Total reviews
117
1047
Company responses
0
0
Issues resolved
1
1

Schnucks and Publix Consumer Ratings

Rank
48 out of 332 in Supermarkets and Malls category
52 out of 396 in Food Stores category
Customer service
34 in category
36 in category
Diversity of Products or Services
49 in category
42 in category
Location
19 in category
41 in category
Price Affordability
79 in category
91 in category

Schnucks and Publix Rating Details

Customer service
2.1 (61 reviews)
2.4 (257 reviews)
Reviewer's quote

What is it with the lack of checkout lanes? You used to have great customer service with checking out. Now I am forced to check myself out. Plus the quality of service and over priced items have drove me elsewhere..

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For 50 years Publix has always been known for customer service, however their new policy to refuse any and all returns is totally unacceptable! Especially when I was charged for an item that was left behind from the previous customer. The item was some type of laundry softener that was still in a...

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Diversity of Products or Services
2.7 (53 reviews)
3.1 (200 reviews)
Reviewer's quote

...Dropping products left and right such as chicken drumettes, soft scrub gel cleanser, showboat *** n beans, a couple of jerks relish, wild harvest French fries and the list goes on . Very disappointing as I have been a well satisfied customer for years..

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...a good timing at the moment! in the 2 stores in west palm beach, there are still no toilet paper or paper products. the (so called fresh fish) is expensive farmed and looks dry and old. i got a filet mignon tail steak that had a ton of yellow fat hidden under...

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Location
3.7 (53 reviews)
3.6 (202 reviews)
Reviewer's quote

...I have been a customer of Schnucks since you opened a location in River Roads Mall area years ago, but not any more..

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...Cloud, FL location corner 192 and Narcoossee Rd. I shop Publix at least twice a week and always use my CC to earn rewards. For more than a month...

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Price Affordability
2.2 (51 reviews)
2.5 (215 reviews)
Reviewer's quote

...I have even been charged ABOVE the regular price when an item was on sale. The Hampton Village store is the worst offender in my experience. The last example happened at the Culinaria...

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I ordered a Publix sub in the DeliPublix location:Time:2:38Date: 08/04/2020UPC: 2122152206493Order/Price : Greek Wheat - $6.49I asked the employee to please put the Sandwiched separately due to me sharing the sandwich with someone. And also the dressing making it messy. She said no it should be...

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Schnucks and Publix Pros and Cons

Pros
  • Customer service
  • Some of the clerks
  • Location is convenient
  • Good service people
  • Location
  • Friendly
Cons
  • How the employees treat their customers
  • Just seem like they gave up
  • Customer service does not respond to emails
  • Customer service
  • Pharmacy
  • Extremely high prices

Schnucks and Publix Most Positive Reviews

Top rated reviews
5

On 7-29-2019,my wife an i visited your evansville west store in evansville in. We bought sevrral items which. One was...

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5

I will never shop in publix ever again for the sole reason of the way management treats their employees. I see some of...

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5

Michelle Jefferson at your Lindell store location is a wonderful, helpful employee. She always keeps a great attitude,...

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5

The meat department is always putting old brown hamburger meat inside fresh meat. I am so tired of getting home to fix...

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Schnucks and Publix Most Critical Reviews

Lowest rated reviews
1

I have bought yogurt and milk both were sour the dates were good. I also paid $16.00 for a chuck roast last week it was...

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1

I have gone to my local public for years now, and recently I had a very unpleasant experience. I had just broken my...

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1

I think It was horrible that an employee who has worked for the company for years and her father passes ...

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1

Publix on Fortune Road in Kissimmee, worst customer service expired food on shelves and the give you old bags from the...

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Schnucks and Publix Latest Reviews

Recent published reviews
No votes

I have already tried to email the Country Crock website, but the hoops you have to go through is not worth my time. I...

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2.4

I spent over an hour yesterday to make up an Instacart delivery grocery order. At the checkout I found that you do not...

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2.3

I am angry because they took away the shopping baskets. When I asked if I could bring my own, they said that I...

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No votes

Can you please advise what happened to your products No Sugar Added Yogurt as it has disappeared from your stores?...

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Schnucks and Publix Products and Services

Most reviewed product and services
  • Schnucks Customer Care (22 reviews)
  • Schnucks Manager (7 reviews)
  • Schnucks Prescription Refill (6 reviews)
  • Publix Manager (146 reviews)
  • Publix Customer Care (52 reviews)
  • Publix Cashier (41 reviews)