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  • 0 ISSUES RESOLVED
  • 541 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $9.1K AVERAGE LOSS
2.6
Website
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Staff
  • Fun of playing 4
  • All the fun 3
  • Coupons 2
  • Variety 2
  • Customer service - my bill was cancelled immediately 2

Customers don't like

  • False claims of winning12
  • Getting no response to my emails7
  • Too many confusing games and no help5
  • Deceptiveness4
  • Having to wait4
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StubHub

Tickets
  • 0 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $24.4K CLAIMED LOSSES
  • $763 AVERAGE LOSS
1.6
Website
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Staff
  • Phone staff 2
  • Brand and reach 1
  • Customer service responded quickly 1
  • Concept of stubhub 1

Customers don't like

  • Customer service5
  • Lack of transparency3
  • Very unhappy3
  • Emails from claims dept2
  • Seller fraud2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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