PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Uncle Bobs and Public Storage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Uncle Bobs
Public Storage

Uncle Bobs and Public Storage Overview

Total reviews
106
929
Company responses
0
0
Issues resolved
0
3

Public Storage was first mentioned on PissedConsumer on Jun 5, 2008 and since then this brand received 929 reviews. It is 823 reviews more than Uncle Bobs received since Jun 3, 2010.

Uncle Bobs and Public Storage Consumer Ratings

Rank
77 out of 1508 in Transportation and Logistics category
70 out of 714 in Moving and Storage category
Customer service
79 in category
61 in category
Product or Service Quality
57 in category
52 in category
Staff
60 in category
42 in category

Uncle Bobs and Public Storage Rating Details

Customer service
1.7 (34 reviews)
1.5 (347 reviews)
Reviewer's quote

However the response I received from Sarah and Ashley was the worst customer service I have experienced - they were rude not helpful with providing a resolution. I was informed it was AGAINST THEIR POLICY to WAIVE FEES. I asked is this policy in the contract - response NO but it is my STORE SO WE...

PissedConsumer1097356

...helpful, You keep your place of employment very clean and inviting, You answered all of my questions I give you 5 stars I want to go unlimited based on your customer service and patience alone you ladies are amazing and Heaven sent Thank You Public Storage for these ladies, Thank You Ladies for the great accommodations I...

jennifer c
Product or Service Quality
2.2 (26 reviews)
1.7 (309 reviews)
Reviewer's quote

Beyond dissatisfied and disgusted with Tarshika's level of professionalism and customer service skills. Then to find out that she's a manager at the location baffled me. Someone needs to do something about that woman's attitude...

PissedConsumer932167

...When the public storage employee took my information he intentionally input my driver's license number wrong so the customer service line refuses to help me. This is a scam and a catch-22..

Alexina
Staff
1.8 (22 reviews)
1.8 (289 reviews)
Reviewer's quote

I have 4 parking spaces got eviction notice for parking a little over the line ,then the staff had a argument w other my driver over a garden hose,1 month later got a certified letter there charging $20 a month for water for each truck you haven t charged me in 5 years now you charge for water iam...

PissedConsumer1029644

...The staff at the facility told us no adjustments could be made even though we were unable to make use of the unit we had reserved and rented. Public Storage got $142. 99 from us, while we got nothing from Public Storage...

Brian d

Uncle Bobs and Public Storage Pros and Cons

Pros
  • Previous owner
  • Hailey
  • Manger at move in was good
  • Customer service and price at begining
  • Apparently reasonable rate
Cons
  • Poor customer service
  • Rude and unhelpful customer service
  • Rude and disrespectful area manager
  • Customer service
  • Fees
  • Rate increases

Uncle Bobs and Public Storage Most Positive Reviews

Top rated reviews
5

Contrary to what the last lady said I tried making payment on EASTER too. However realizing this is a national holiday...

5

Suzanne showed me step-by-step exactly what to do. She went over the rules and papers so that I clearly understood...

Uncle Bobs and Public Storage Most Critical Reviews

Lowest rated reviews
1

You can never access your stuff when you need too! If you cannot make it when they are open for regular business then...

1

The facility located in Gambrills, MD 21054 is falling apart. I had 3 - 10 x 35 units since July of 1993 under the owne...

Uncle Bobs and Public Storage Latest Reviews

Recent published reviews

They now want to charge $4.95 to take payment over the phone! Enough is Enough Moving my things soon! Beware consumers

Read all 106 reviews

When I called to set up my automatic payment for my storage in Las Vegas on Charleston Boulevard, I was told that they...

Read all 929 reviews

Uncle Bobs and Public Storage Products and Services

Most reviewed product and services
  • Uncle Bobs Storage Unit (32 reviews)
  • Uncle Bobs Manager (14 reviews)
  • Uncle Bobs Customer Care (13 reviews)
  • Public Storage Storage Unit (463 reviews)
  • Public Storage Customer Care (136 reviews)
  • Public Storage Manager (63 reviews)