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Public Storage

Transportation and Storage
  • 3 ISSUES RESOLVED
  • 533 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Not happy 4
  • Manger at move in was good 2
  • Receptionist understanding 1
  • Unannounced and exorbitant rent increase 1
  • Staff 1

Customers don't like

  • Customer service7
  • Fees6
  • Rate increase5
  • Rate increases4
  • Employees3
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Uncle Bobs

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $84.2K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Hailey 1
  • Previous owner 1

Customers don't like

  • Dan attitude poor customer service2
  • Rude and unhelpful customer service2
  • Poor customer service2
  • Rude and disrespectful area manager2
  • Not given a copy of my rental agreement1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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