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Public Storage

Transportation and Storage
  • 3 ISSUES RESOLVED
  • 489 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Not happy 4
  • Manger at move in was good 2
  • Office manager 1
  • Staff 1
  • Receptionist understanding 1

Customers don't like

  • Customer service13
  • Rate increase10
  • Fees7
  • Rate increases5
  • Unfair rate increase5
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Uncle Bobs

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $84.2K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Great 1
  • Hailey 1
  • Previous owner 1

Customers don't like

  • Poor customer service6
  • Rude and unhelpful customer service4
  • Dan attitude poor customer service3
  • Rude and disrespectful area manager3
  • Lack of integrity3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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