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Public Storage

1.6
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 867 TOTAL REVIEWS
Rank
66 out of 695
in Moving and Storage category
Rating Details
Customer service
Product or Service Quality
Staff
Price Affordability
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    532
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    02:18
  • ISSUES RESOLVED
    8%
Top Products and Services
1.4
451 reviews
1.9
132 reviews
1.7
58 reviews

Uhaul

1.5
?

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  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 859 TOTAL REVIEWS
Rank
128 out of 1571
in Transportation and Logistics category
Rating Details
Customer service
Product or Service Quality
Staff
Price Affordability
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    334
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    05:19
  • ISSUES RESOLVED
    13%
Top Products and Services
1.5
287 reviews
1.9
74 reviews
1.7
72 reviews

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Anonymous
#1592080

U Haul is a much better company to deal with, when it comes to rate increases with a storage unit.

Anonymous
#1497155

Uhaul is a much better company to deal with when it comes to rate increases with a storage unit. Yes, uhaul raises their rates every six months as well, but not in such large increments as Public Storage.

My recommendation would be to do your research and go with a storage place that me be a little higher at the beginning but they don't raise their rates every six. Especially if your planning on renting a storage unit for any length of time.

TautArcticHare
#1492199

DONT USE EITHER ONE

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