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Public Storage
Uhaul

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Public Storage

Public Storage

1.6
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 909 TOTAL REVIEWS
Rank
67 out of 883
in Moving and Storage category
Rating Details
Customer service
Product or Service Quality
Staff
Price Affordability
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    584
  • SUCCESSFUL
    76%
  • AVG CALL DURATION
    02:18
  • ISSUES RESOLVED
    8%
Top Products and Services
1.4
458 reviews
1.9
136 reviews
1.7
63 reviews
Uhaul

Uhaul

1.5
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 921 TOTAL REVIEWS
Rank
130 out of 1669
in Transportation and Logistics category
Rating Details
Customer service
Product or Service Quality
Staff
Price Affordability
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    405
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    05:19
  • ISSUES RESOLVED
    12%
Top Products and Services
1.4
306 reviews
1.6
79 reviews
1.9
76 reviews

How would you compare Public Storage vs Uhaul?

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Anonymous
#1592080

U Haul is a much better company to deal with, when it comes to rate increases with a storage unit.

Anonymous
#1497155

Uhaul is a much better company to deal with when it comes to rate increases with a storage unit. Yes, uhaul raises their rates every six months as well, but not in such large increments as Public Storage.

My recommendation would be to do your research and go with a storage place that me be a little higher at the beginning but they don't raise their rates every six. Especially if your planning on renting a storage unit for any length of time.

TautArcticHare
#1492199

DONT USE EITHER ONE

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