PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PSA DNA and VitalChek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PSA DNA

PSA DNA

1.5
VitalChek

VitalChek

Has Verified Representatives
2.3
PSA DNA
VitalChek

PSA DNA and VitalChek Overview

Total reviews
67
1462
Company responses
0
828
Issues resolved
0
15

PSA DNA and VitalChek Consumer Ratings

Rank
169 out of 1285 in Professional Services category
10 out of 73 in Background and People Search category
Customer service
126 in category
14 in category
Reliability
93 in category
9 in category
Product or Service Quality
110 in category
11 in category
Turnaround Time
59 in category
9 in category

PSA DNA and VitalChek Rating Details

Customer service
1.2 (32 reviews)
1.5 (553 reviews)
Reviewer's quote

...said it was REAL, their web site said it was REAL, their customer service people said it was REAL. I bought the item and had it SOLD for $50,000. I took it to JSA for a second opinion and they said it was a mrs...

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...And you can't even call customer service to talk to anyone! Don't use this website!!!!..

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Reliability
1.2 (29 reviews)
1.5 (472 reviews)
Reviewer's quote

I am being charge the regular price of $20 per card I saw that there was a discount because Im submitting 45 cards I can submit 50 if you want me to but where is my discount the price of this is going to be $840 to submit a PSA please contact me at 626-503-2957 my name is Michael customer ID number...

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Ordered my birth certificate on june 1st its almost july I need my order because I have to get my license to go to work and the judge said I have to have it before I come back in on july 7th

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Product or Service Quality
1.4 (28 reviews)
1.6 (479 reviews)
Reviewer's quote

Horrible customer service, took 60 days too long!!! They rejected 3 of my cards because they didn't meet the minimum yet I still had to pay for them. PISSED CONSUMER!!!!!!!!!!!!..

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Not easily able to work with customer service!! Should have a call back system instead of keeping people hostage on the phone!! Super frustrating!! Even fast food places have this technology!!..

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Turnaround Time
1.7 (28 reviews)
1.6 (460 reviews)
Reviewer's quote

...8 2018 I was using them for the first time and I told the receptionist I did not want stickers on my comics but they put PSA stickers on my comics ruining some of the value. They said they would take care of it but only offered 50. 00 store credit...

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...My stress level soared because I did not think that I would be able to get the out of state death certificate in time. VitalChek quickly processed my order and it was delivered just a few minutes ago. 48 hours from the time of purchase...

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PSA DNA and VitalChek Pros and Cons

Pros
  • Turnaround time
  • That the website was fast and easy to order on
  • Able to order on line
  • Bogus company
Cons
  • No accountability
  • Lack of expertise
  • Grading was not consistant
  • Horrible customer service
  • Entire experience
  • Lack of delivery and bad customer service

PSA DNA and VitalChek Most Positive Reviews

Top rated reviews
5

Its funny how people cried on stuff that thy know its not authentic but tried to pass it through PSA and hoping to get...

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5

I agree. Do not order from this company. Not only did they charge me over $70 ($18 in shipping fees) to mail me a...

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No votes
5

I need a birthcertificate for retirement benefits so I expedited the order through Vital check and they told me there...

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PSA DNA and VitalChek Most Critical Reviews

Lowest rated reviews
1

Just like what I heard if you do not submit thousands of dollars to them they won't certify your pictures. I sent out 8...

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1

I can't believe that the U.S government allows such a scam to exist let alone be the sole source for obtaining...

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1

I personally hand delivered a rare John Stockton NBA record last assist full ticket to PSA/DNA. Ten weeks later it came...

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1

My birth certificate was lost in the mail. I filed a claim with UPS, they told me to contact vital check, then vital...

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PSA DNA and VitalChek Latest Reviews

Recent published reviews
2.6

I am being charge the regular price of $20 per card I saw that there was a discount because Im submitting 45 cards I...

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1

Ordered my birth certificate on june 1st its almost july I need my order because I have to get my license to go to work...

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No votes

My Giannis Antetokounmpo Prizm rookie card wasnt graded by PSA after I spent $60 for it to be graded. It came back...

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No votes

Dont have a fax machine. Can I email my Id

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PSA DNA and VitalChek Products and Services

Most reviewed product and services
  • Psa Dna Authentication Service (24 reviews)
  • Psa Dna Sport Card Authentication Service (8 reviews)
  • Psa Dna Card Authentication Service (4 reviews)
  • Vitalchek Birth Certificate (668 reviews)
  • Vitalchek Shipping Service (239 reviews)
  • Vitalchek Customer Care (115 reviews)