PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PSA DNA and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PSA DNA
1.4
Thumbtack
1.7
PSA DNA
Thumbtack

PSA DNA and Thumbtack Overview

Total reviews 113 3960
Company responses 0 351
Issues resolved 0 13

PSA DNA and Thumbtack Consumer Ratings

Rank
200 out of 1463 in Professional Services category
169 out of 677 in Auctions and Marketplaces category
Customer service
166 in category
92 in category
Product or Service Quality
151 in category
150 in category
Turnaround Time
103 in category
126 in category
Website
169 in category
118 in category

PSA DNA and Thumbtack Rating Details

Customer service
1.2
(61 reviews)
1.7
(1605 reviews)
Reviewer's quote

...Customer service line hangs up on you and no response to emails. Worst customer service I have ever seen in my 47 yrs of life..

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...Not only are the leads less expensive, the customer service is much better and they actually seem to care about their customers, not just about making as much money as possible (at their customers expense). Rev. Joseph Schmidt..

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Product or Service Quality
1.4
(59 reviews)
1.7
(1400 reviews)
Reviewer's quote

...On May 25, 2023 I sent an email to their customer service department requesting information regarding my order. I finally received a response from a representative on June 2, 2023. I was eventually informed that my package had arrived empty...

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Charging me for leads that I never even clicked on the leads that they generate for you are full of it people dont wanna have nothing to do with it some of them say that theyre never even called us a waste of my time, my gas my hours, indefinitely my money Junk service..

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Turnaround Time
1.5
(55 reviews)
1.7
(1033 reviews)
Reviewer's quote

Given where I purchased them from, I think it's unlikely that they are but the turnaround time was so fast that I don't think much attention or time was spent examining them. The feedback is a standard copy & paste job. They are known (just google it) for denying in-person signed items and for...

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More often than not, I've found myself wasting precious time and resources on leads that go absolutely nowhere. It's as if Thumbtack doesn't bother to vet the leads at all, leaving professionals to sift through a mountain of garbage in search of a single diamond. What's even more infuriating is...

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Website
1.8
(52 reviews)
2.1
(1421 reviews)
Reviewer's quote

I looked on their website and my card looks the exact same as they posted for comparisons. The next day they said the card was ready for pickup and that it had been graded a N4, which the guy told me that it was probably counterfeit. I am not a professional grader and its hard for me to tell one...

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Then on the website, it says you can chat with someone on there, and you click it and that button doesn't work lol. I have googled trying to find a customer service number. You call any number associated with Thumbtack, and then you reach an automated system telling you to type in your phone number...

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PSA DNA and Thumbtack Pros and Cons

Pros
  • Turnaround time
  • Well-known brand
  • Reputable
  • Concept
  • Idea
  • Ease of use
Cons
  • Lack of expertise
  • No accountability
  • Getting ripped-off
  • Lost money
  • No accountability
  • Customer service

PSA DNA and Thumbtack Most Positive Reviews

Top rated reviews
5

Its funny how people cried on stuff that thy know its not authentic but tried to pass it through PSA and hoping to get...

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5

Wow it just amazing hearing these story I thought i was only one I really loved the Service TT provided it did wonder...

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3.2

I can no longer find my submission online. Its just disappeared. I followed my submission for a couple days, and now it...

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5

Thumbtack does not provide any support or take any real action for the contractors that they advertise. Don't use th...

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PSA DNA and Thumbtack Most Critical Reviews

Lowest rated reviews
1

They have got to have the worst graders ever. I submitted a card that should of definitely got a 9 at the least. They...

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1

Thumbtack is a scam of highest level for people that are seeking employment. I haven't had any jobs through their...

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1

I sent in a Jordan rookie card for premium grading service for them to send it back as an N5. Since the card had been...

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1

We have responded to 21 calls/requests for hvac and not ONE turns out to be a good lead. The people using thumbtack...

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PSA DNA and Thumbtack Latest Reviews

Recent published reviews
2.5

PSA takes to long on authentic processes is about 1.5 months to 2.5 for one item you think send 25 items who long takes...

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No votes

Was kick off thumbtack now i can reach no one and every time I call i get sent to to text messages and can get not...

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1

They made the return delivery signature required without letting me know. I couldn't be home for it and its now at a...

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1

Who is doing a lawsuit!!!???! I've lost ALOT OF MONEY AND ALL OF MY BUSINESS ON THUMBTACK AND IM IN THE NYC AREA!!!...

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