PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PSA DNA and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


PSA DNA and Thumbtack Overview

Total reviews
Company responses
Issues resolved

Thumbtack was first mentioned on PissedConsumer on May 18, 2012 and since then this brand received 2968 reviews. It is 2904 reviews more than PSA DNA received since Oct 15, 2013.

PSA DNA and Thumbtack Consumer Ratings

169 out of 1962 in Professional Services category
58 out of 430 in Auctions and Marketplaces category
Customer service
122 in category
31 in category
Product or Service Quality
111 in category
54 in category
107 in category
52 in category

PSA DNA and Thumbtack Rating Details

Customer service
1.2 (32 reviews)
1.8 (1149 reviews)
Reviewer's quote

...said it was REAL, their web site said it was REAL, their customer service people said it was REAL. I bought the item and had it SOLD for $50,000. I took it to JSA for a second opinion and they said it was a mrs...

alan s

...type of job and made me spent 30$! But you allowed a person I paid 30$ a fake person to rate me over a service I never gave!? and I spent 1 hour with your customer service to be told it was okey he can lie about me I need to answer him in the review, and they didn't want to delete the fake review (nor give me back the money obviously, but that is their standard...

Product or Service Quality
1.4 (27 reviews)
1.8 (1025 reviews)
Reviewer's quote

Horrible customer service, took 60 days too long!!! They rejected 3 of my cards because they didn't meet the minimum yet I still had to pay for them. PISSED CONSUMER!!!!!!!!!!!!..


The quality of the lead is not and issue although, regardless of how many times I change the distance traveled it continues to go to 150 miles away??? SMH. The sales team are all english speaking in thumbtack, once they sell you then you no longer get anyone english speaking. The language barrier...

2.1 (27 reviews)
2.3 (1037 reviews)
Reviewer's quote

...They called to refuse and stated they updated the website. While they updated the website, they didn't notify the public of their error. They stated to me, "we are human and mistakes happen...

David W

...The website is absolutely flawed on multiple levels. Well the "employee" suffice to say gave me tons of bull for 30 minutes and dished out lies for why I need to spend a minimum of $600 for unproven services. Totally fraudulent claims and lies...

D. L

PSA DNA and Thumbtack Pros and Cons

  • Turnaround time
  • Concept
  • Idea
  • Ease of use
  • No accountability
  • Grading was not consistant
  • Turnaround time
  • Lost money
  • No accountability
  • Customer service

PSA DNA and Thumbtack Most Positive Reviews

Top rated reviews

Its funny how people cried on stuff that thy know its not authentic but tried to pass it through PSA and hoping to get...


Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

PSA DNA and Thumbtack Most Critical Reviews

Lowest rated reviews

Just like what I heard if you do not submit thousands of dollars to them they won't certify your pictures. I sent out 8...


As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

PSA DNA and Thumbtack Latest Reviews

Recent published reviews

wanted to by autograph of joe jackson. the holder of auto. said it was REAL, their web site said it was REAL, their...

Read all 64 reviews

Restarting my number to receive notifications, and answered questions.

Read all 2968 reviews

PSA DNA and Thumbtack Products and Services

Most reviewed product and services
  • Psa Dna Authentication Service (23 reviews)
  • Psa Dna Sport Card Authentication Service (8 reviews)
  • Psa Dna Card Authentication Service (4 reviews)
  • Thumbtack Leads (657 reviews)
  • Thumbtack Customer Care (192 reviews)
  • Thumbtack Account (175 reviews)