PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PSA DNA and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PSA DNA
Thumbtack

PSA DNA and Thumbtack Overview

Total reviews
67
3015
Company responses
0
0
Issues resolved
0
6

PSA DNA and Thumbtack Consumer Ratings

Rank
169 out of 1285 in Professional Services category
72 out of 306 in Auctions and Marketplaces category
Customer service
127 in category
34 in category
Turnaround Time
59 in category
43 in category
Product or Service Quality
110 in category
61 in category
Discounts and Special Offers
73 in category
74 in category

PSA DNA and Thumbtack Rating Details

Customer service
1.2 (32 reviews)
1.8 (1170 reviews)
Reviewer's quote

...said it was REAL, their web site said it was REAL, their customer service people said it was REAL. I bought the item and had it SOLD for $50,000. I took it to JSA for a second opinion and they said it was a mrs...

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the customer service agent was very nice and helpful. she resolved the issue for me. :y:..

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Turnaround Time
1.7 (28 reviews)
1.9 (695 reviews)
Reviewer's quote

...8 2018 I was using them for the first time and I told the receptionist I did not want stickers on my comics but they put PSA stickers on my comics ruining some of the value. They said they would take care of it but only offered 50. 00 store credit...

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I have used Thumbtack for almost 9 years and I had some moderate success for a short time, but your latest model to match customers to my business is not working, in fact, it is the most backward lead generation system I have ever tried to use. Your leads have become junk and the last lead I paid...

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Product or Service Quality
1.4 (28 reviews)
1.8 (1038 reviews)
Reviewer's quote

Horrible customer service, took 60 days too long!!! They rejected 3 of my cards because they didn't meet the minimum yet I still had to pay for them. PISSED CONSUMER!!!!!!!!!!!!..

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Thumbtack is a shady service that basically steals from its customers. Even though I have preferences set for specific types of leads in my profile, they reset very easily without my consent and I get charged automatically for leads that are worthless to me. I have complained about the issue...

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Discounts and Special Offers
1.6 (27 reviews)
1.6 (703 reviews)
Reviewer's quote

Furthermore, I don’t understand why the company even offers insurance if, when an incident like this occurs, they are not willing to provide compensation for a damaged item such as mine. In conclusion, I am very upset and saddened by my experience with PSA/DNA and recommend that anyone interested...

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...After spending about $2000 we have zero leads, customers and even low ball offers don't seem to get a response..

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PSA DNA and Thumbtack Pros and Cons

Pros
  • Turnaround time
  • Concept
  • Idea
  • Customer service
Cons
  • No accountability
  • Lack of expertise
  • Grading was not consistant
  • Lost money
  • No accountability
  • Customer service

PSA DNA and Thumbtack Most Positive Reviews

Top rated reviews
5

Its funny how people cried on stuff that thy know its not authentic but tried to pass it through PSA and hoping to get...

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5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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No votes
5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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PSA DNA and Thumbtack Most Critical Reviews

Lowest rated reviews
1

Just like what I heard if you do not submit thousands of dollars to them they won't certify your pictures. I sent out 8...

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1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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1

I personally hand delivered a rare John Stockton NBA record last assist full ticket to PSA/DNA. Ten weeks later it came...

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1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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PSA DNA and Thumbtack Latest Reviews

Recent published reviews
2.6

I am being charge the regular price of $20 per card I saw that there was a discount because Im submitting 45 cards I...

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No votes

No answer . No one has called me back.

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No votes

My Giannis Antetokounmpo Prizm rookie card wasnt graded by PSA after I spent $60 for it to be graded. It came back...

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2

I keep getting leads for days my company isnt open and my business hours are set.

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PSA DNA and Thumbtack Products and Services

Most reviewed product and services
  • Psa Dna Authentication Service (24 reviews)
  • Psa Dna Sport Card Authentication Service (8 reviews)
  • Psa Dna Card Authentication Service (4 reviews)
  • Thumbtack Leads (661 reviews)
  • Thumbtack Customer Care (197 reviews)
  • Thumbtack Account (176 reviews)