Provident Funding vs USAA

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Provident Funding

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 124 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
1.2
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • If i had the chance to 1

Customers don't like

  • Give 0 stars i will do it1
  • Horrible and disgusting to prey on older people1
  • If i had the chance to1
  • Terrible customer service for new customer1
  • Treated horribly1

Products by Provident Funding

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USAA

Loans and Mortgages
  • 4 ISSUES RESOLVED
  • 880 TOTAL REVIEWS
  • $3.6M CLAIMED LOSSES
  • $15K AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Staff
Billing Practices
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Do not use 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Being treated like a criminal12
  • Customer service12
  • Incompetent employees7
  • Did not resove issue6

Products by USAA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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