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Protection One

Security and Protection Services
  • 0 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $30.9K CLAIMED LOSSES
  • $719 AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Equipment 2
  • Generally appreciate the service 1
  • Ease of service 1

Customers don't like

  • Dishonest company3
  • Product failure and extremely poor customer service2
  • Poor customer and technical service2
  • Customer service2
  • Unexplained extra fees1
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Vivint

Security and Protection Services
  • 3 ISSUES RESOLVED
  • 556 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.0
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Price 6
  • Speed when it worked 4
  • Service 4
  • Equiptment at first 4
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service23
  • Service5
  • Cancellation policies5
  • Scripted answers from service reps4
  • Lack of resoution4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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