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Protection One

Home Security
  • 0 ISSUES RESOLVED
  • 137 TOTAL REVIEWS
  • $30.9K CLAIMED LOSSES
  • $719 AVERAGE LOSS
1.6
Customer service
Billing Practices
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Equipment 2
  • Generally appreciate the service 1
  • Ease of service 1

Customers don't like

  • Dishonest company3
  • Product failure and extremely poor customer service2
  • Poor customer and technical service2
  • Customer service2
  • Unexplained extra fees1
Delete
  • 0 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $52.2K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.3
Customer service
Billing Practices
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • When it worked 1
  • Security system although aging 1

Customers don't like

  • Customer service10
  • Felonious sales practices5
  • To high priced2
  • That troy does not return my calls2
  • Poor customer service and archaic customer interaction2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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