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Protect America

Home Security
  • 0 ISSUES RESOLVED
  • 187 TOTAL REVIEWS
  • $44K CLAIMED LOSSES
  • $772 AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Website
Exchange, Refund and Cancellation Policy
  • Unit worked okay 7
  • Not much lots of problems with service 4
  • Worse company 3
  • Stay away 2
  • Easy installation good customer service at first 2

Customers don't like

  • Billing and cancellation practices6
  • If your wrong admit it3
  • Too much wasted time trying to cancel2
  • Product hardward and service2
  • Lie to you to get you to sign up2
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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 522 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Billing Practices
Reliability
Website
Exchange, Refund and Cancellation Policy
  • Price 5
  • Speed when it worked 4
  • Service 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service9
  • Cancellation policies5
  • Service4
  • Scripted answers from service reps4
  • Lack of resoution4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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