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Protect America

Home Security
  • 0 ISSUES RESOLVED
  • 177 TOTAL REVIEWS
  • $42.1K CLAIMED LOSSES
  • $795 AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Unit worked okay 7
  • Not much lots of problems with service 4
  • Easy installation good customer service at first 2
  • Worse company 2
  • Stay away 1

Customers don't like

  • Billing and cancellation practices9
  • Cancelation process or customer service4
  • Cancellation procedure not clearly informed and lousy service4
  • Cancellation process4
  • Product hardward and service4

Products by Protect America

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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 484 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Price 5
  • Service 4
  • Speed when it worked 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service18
  • Cancellation policy10
  • Cancellation policies9
  • Lack of resoution8
  • Lies8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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