Protect America vs Vivint

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Protect America

Home Security
  • 0 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $776 AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Unit worked okay 4
  • Not much lots of problems with service 4
  • Stay away 1

Customers don't like

  • Billing and cancellation practices9
  • Product hardward and service4
  • If your wrong admit it3
  • Reps need better training on respect and manners3
  • Lie to you to get you to sign up3

Products by Protect America

No items

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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 451 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.2
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Price 5
  • Service 4
  • Speed when it worked 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service17
  • Cancellation policy10
  • Cancellation policies9
  • Being lied to8
  • Lack of resoution8

Products by Vivint

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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