Protect America vs Time Warner Cable

Start a new comparison
Delete

Protect America

Home Security
  • 0 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $776 AVERAGE LOSS
1.5
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Unit worked okay 4
  • Not much lots of problems with service 4
  • Stay away 1

Customers don't like

  • Billing and cancellation practices9
  • Product hardward and service4
  • If your wrong admit it3
  • Reps need better training on respect and manners3
  • Lie to you to get you to sign up3

Products by Protect America

No items

Delete

Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1438 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Customer service
Billing Practices
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task27
  • Argumentative customer service23
  • Frequent cable outages14
  • Customer service13

Products by Time Warner Cable

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.