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Protect America

Home Security
  • 0 ISSUES RESOLVED
  • 185 TOTAL REVIEWS
  • $44K CLAIMED LOSSES
  • $772 AVERAGE LOSS
1.4
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Unit worked okay 7
  • Not much lots of problems with service 4
  • Worse company 3
  • Easy installation good customer service at first 2
  • Stay away 2

Customers don't like

  • Billing and cancellation practices6
  • If your wrong admit it3
  • Lie to you to get you to sign up2
  • Too much wasted time trying to cancel2
  • Product hardward and service2
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1516 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Poor customer service15
  • Argumentative customer service15
  • No solution to simple task15
  • Lack of problem solving9
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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