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Protect America

Home Security
  • 0 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $45.3K CLAIMED LOSSES
  • $768 AVERAGE LOSS
1.5
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Unit worked okay 7
  • Worse company 3
  • Stay away 3
  • Easy installation good customer service at first 2
  • System was quite easy to use 1

Customers don't like

  • Billing and cancellation practices6
  • If your wrong admit it3
  • Too much wasted time trying to cancel2
  • Product hardward and service2
  • Lie to you to get you to sign up2
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Protection One

Home Security
  • 0 ISSUES RESOLVED
  • 132 TOTAL REVIEWS
  • $27K CLAIMED LOSSES
  • $676 AVERAGE LOSS
1.6
Customer service
Billing Practices
Reliability
Website
Diversity of Products or Services
  • Equipment 2
  • Generally appreciate the service 1

Customers don't like

  • Product failure and extremely poor customer service2
  • Poor customer and technical service2
  • Dishonest company2
  • Unexplained contract1
  • Security service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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