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Prosper

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $260K CLAIMED LOSSES
  • $21.7K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Interest rate was good 1
  • Not as expected 1
  • On the front end they delivered very fast and effienciently 1
  • Social spect of investing 1

Customers don't like

  • Customer service4
  • Stole my money2
  • Misrepresent investor returns1
  • Very frustrating procces1
  • Poor customer service1
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 437 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Past experiences 3
  • Agents were very nice 3
  • Friendly service 2
  • Staff 2
  • Online ability 2

Customers don't like

  • Customer service10
  • Lack of resolution to my issue7
  • Being lied to5
  • Springleaf not upfront5
  • Unhelpful staff4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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