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Prosper

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 97 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $15K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Interest rate was good 2
  • Easy application they gave me the loan auto withdrawal 2
  • Easy application 2
  • Social spect of investing 1
  • On the front end they delivered very fast and effienciently 1

Customers don't like

  • Customer service6
  • Misleading consumers4
  • Want you to wire them money from wal-mart2
  • Stole my money2
  • Running a hard inquiry when it was supposed to be a soft2
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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 730 TOTAL REVIEWS
  • $5.9M CLAIMED LOSSES
  • $41.9K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Total nitemare 15
  • Discusted 3
  • Customer service person was nice 3
  • Terrable 2
  • No comment as this is first time 2

Customers don't like

  • Customer service22
  • Do not honor agreement8
  • Not honoring agreements7
  • Incompetent and rude agents7
  • Worst customer service you could imagine5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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