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Prosper

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $17.9K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Easy application they gave me the loan auto withdrawal 1
  • Interest rate was good 1
  • Not as expected 1
  • On the front end they delivered very fast and effienciently 1
  • Social spect of investing 1

Customers don't like

  • Customer service3
  • Misleading consumers2
  • Misleading information2
  • Running a hard inquiry when it was supposed to be a soft2
  • Stole my money2
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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 672 TOTAL REVIEWS
  • $5.6M CLAIMED LOSSES
  • $43.1K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Total nitemare 15
  • Customer service person was nice 2
  • Good people to talk to 2
  • India is smarter than these people 2
  • No comment as this is first time 2

Customers don't like

  • Customer service13
  • Do not honor agreement8
  • Incompetent and rude agents7
  • Not honoring agreements7
  • Worst customer service you could imagine5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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