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Prosper

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $17.9K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Easy application they gave me the loan auto withdrawal 1
  • Interest rate was good 1
  • Not as expected 1
  • On the front end they delivered very fast and effienciently 1
  • Social spect of investing 1

Customers don't like

  • Customer service3
  • Misleading consumers2
  • Misleading information2
  • Running a hard inquiry when it was supposed to be a soft2
  • Stole my money2
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Quicken Loans

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 663 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $6.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Staff
  • Website 8
  • Interest rate 5
  • Accuracy 2
  • Speed 2
  • Customer service 2

Customers don't like

  • Unscrupulous7
  • Totally incompetent6
  • Customer service4
  • Whole process4
  • Run around3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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