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Promgirl

Footwear and Clothing
Has verified representatives
  • 0 ISSUES RESOLVED
  • 48 COMPANY RESPONSES
  • 224 TOTAL REVIEWS
  • $8.2K CLAIMED LOSSES
  • $257 AVERAGE LOSS
4.0
Website
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Entire experience 5
  • Dress 4
  • Dresses looked nice online 3
  • Previous purchases 3
  • Fast shipping 3

Customers don't like

  • Return policy2
  • Customer service2
  • Customer service was absolutely the worst experience2
  • Return and exchange process1
  • Talking to a brick wall re customer service officer morgan1
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Rosegal

Footwear and Clothing
  • 9 ISSUES RESOLVED
  • 1214 TOTAL REVIEWS
  • $38.7K CLAIMED LOSSES
  • $110 AVERAGE LOSS
1.7
Website
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Excellent price 5
  • Service 5

Customers don't like

  • Useless customer service18
  • Quality was awful11
  • Sizing7
  • Never received5
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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