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Promgirl

Footwear and Clothing
Has verified representatives
  • 0 ISSUES RESOLVED
  • 46 COMPANY RESPONSES
  • 166 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $252 AVERAGE LOSS
4.0
Website
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Dress 4
  • Dresses looked nice online 3
  • Entire experience 3
  • Fast shipping 3
  • Previous purchases 3

Customers don't like

  • Customer service and return policy4
  • Customer service3
  • Return policy3
  • Return and exchange process2
  • Talking to a brick wall re customer service officer morgan2
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Rosegal

Footwear and Clothing
  • 9 ISSUES RESOLVED
  • 1175 TOTAL REVIEWS
  • $38.2K CLAIMED LOSSES
  • $110 AVERAGE LOSS
1.7
Website
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Excellent price 5
  • Styles but wrong sizing 4

Customers don't like

  • Useless customer service54
  • Quality was awful23
  • Delivery speed10
  • Sizing10
  • Sizing was way off9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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