PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Progressive Leasing and Rent A Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Progressive Leasing
Rent A Center

Progressive Leasing and Rent A Center Overview

Total reviews 596 1869
Company responses 340 0
Issues resolved 3 6

Progressive Leasing and Rent A Center Consumer Ratings

Rank
101 out of 1896 in Financial Services category
71 out of 395 in Rentals category
Customer service
105 in category
43 in category
Website
146 in category
60 in category
Diversity of Products or Services
125 in category
52 in category
Price Affordability
111 in category
93 in category

Progressive Leasing and Rent A Center Rating Details

Customer service
2.3 (295 reviews)
1.5 (421 reviews)
Reviewer's quote

...Like wth? why is it that i was on hold for an hour and a half trying to figure out what the problem was? Horrible customer service and absolutely no reason to deny????? There is no way to get in contact with anyone even CONNS appliance manager was extremely upset..

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...didnt have a problem with coming back on board But said due to Corona no deliveries, only curve side , he then gave me a # for RCA Jamica, when I call there customer service told me it's the same there cure side only and that I needed to go back to the store I originally was with so calls back Laurelton store and Sophia answers I gave my full name and she told me I cant get any merchandise for from hear , I said to her why she you just ,so I hung up ,called back her said the same thing again , I ask to speak to a manager she told she is the manager and I cant get anything from her store nothing told me to stop calling because I'm not going to accommodate anything at this store so stop calling the store and I contact customer...

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Website
2.2 (275 reviews)
2.2 (377 reviews)
Reviewer's quote

...company not a finance company call them ask questions they will tell you the difference They work with a lot of different retailers and companies their website has a full and extensive list you can browse through and apply for Progressive leasing is amazing they offer a 90 same as cash and 6 or 12 month options though they charge a lease initiation fee and interest if you go over the 90 days They don't charge early pay off fees so you can save money so always throw extra because even if you pay it off a month early you save something Your payment will coincide with your payday if you are paid biweekly make sure your accurate with when they ask...

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So I tried to log on to their website to e-pay and I set up my account successully but then when I tried to submit my customer agreement number the website would not let me in and would only tell me to call. So I tried to call the 1-800 number it gave me and I got some message saying that e-pay was...

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Diversity of Products or Services
2.4 (266 reviews)
2 (368 reviews)
Reviewer's quote

...How can you expect someone to pay off a balance when they get no statements and cannot contact someone regarding the products they purchased..

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As my phone services were in jeopardy I emailed RAC and asked to please not call but email. After submitting several emails, the response received was "CONGRATULATIONS! your problem has been solved" In my mind everything is ok because I am choosing the tab that says "email store" and then I get a...

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Price Affordability
2.3 (249 reviews)
1.8 (356 reviews)
Reviewer's quote

Even the quality of the items in question is the cheapest available and definitely not worth the price. They give zero *** about the customer themselves as long as they get their money for their cheaply made products. And I'm not just saying cheaply made out of spite, I did my research on materials...

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...When ask to have the price reduced the mgr Daniel got smart and said there was nothing he could do, nor I. I would appreciate a response to this issue. Home #410-548-****, cell#443-366-****...

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Progressive Leasing and Rent A Center Pros and Cons

Pros
  • Easy process
  • I get to go home with my products
  • Products
  • Unlikely to recommend it to anyone
  • Quality of items
  • No credit needed
Cons
  • Predatory practice
  • Outrageous rates screwing people
  • Seems like a sneaky shady company
  • Horrible customer service
  • Inability to work with me
  • Bad service

Progressive Leasing and Rent A Center Most Positive Reviews

Top rated reviews
5

My husband and I purchased our furniture using Progressive Finance in Feb 2014. We thought we could have it paid off...

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5

I bought a sectional from rac in Logan , Oh and weeks after we had it my kids started getting bites on them. It was bed...

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5

I got approved for some furniture, although we thought the interest was crazy, what was more even crazy was to not pay...

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5

I was paying on a washer dryer pair as noted on thecontract. The contract was for two years, at the end of the two...

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Progressive Leasing and Rent A Center Most Critical Reviews

Lowest rated reviews
1

If you are rich enough to pay everything off in 90 days then I suggest you go with this company but if you are like me...

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1

I used rac and it was worst service ever. First they said they had mattress in stock. After paying down payment they...

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1

I purchased mattress through progressive financial @ sleepy's. The payment dates were scheduled the day before my...

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1

there is so much scam,dishonesty, lies,trustworthinessthat store location#5506-M,should be closed down now!y last liv...

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Progressive Leasing and Rent A Center Latest Reviews

Recent published reviews
No votes

I've used this company several times in the past. Always made my payments on-time and paid the balances in full in less...

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No votes

Need to return items now

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1

I have had 2 accounts that I had and paid off, one on furniture and one on air conditioner. I tried to get approved for...

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1.8

This has been a on going battle with your Milwaukee Rent a Center in Boise Idaho. Your Manager John promises to call...

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Progressive Leasing and Rent A Center Products and Services

Most reviewed product and services
  • Progressive Leasing Leasing (139 reviews)
  • Progressive Leasing Furniture Leasing (113 reviews)
  • Progressive Leasing Electronics Leasing (35 reviews)
  • Rent A Center Manager (287 reviews)
  • Rent A Center Tv Rental (62 reviews)
  • Rent A Center Furniture Rental (40 reviews)