PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about State Farm Insurance and Progressive Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

State Farm Insurance
Progressive Insurance

State Farm Insurance and Progressive Insurance Overview

Total reviews 1182 1046
Company responses 0 1
Issues resolved 8 3

State Farm Insurance and Progressive Insurance Consumer Ratings

Rank
163 out of 999 in Insurance category
162 out of 999 in Insurance category
Customer service
179 in category
131 in category
Product or Service Quality
126 in category
127 in category
Billing Practices
116 in category
149 in category
Website
120 in category
132 in category

State Farm Insurance and Progressive Insurance Rating Details

Customer service
1.2 (388 reviews)
1.4 (428 reviews)
Reviewer's quote

Great customer service and got me a great Rate!!..

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...What happened when I really needed - HORRIBLE Customer Service (ANTOIYA BENTON), no communication and NO RESOLUTION after hours and hours on phone and chat lines. Switching to Geico ASAP..

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Product or Service Quality
1.4 (351 reviews)
1.4 (392 reviews)
Reviewer's quote

And now finally in speaking to State Farm customer service they told me they will only refund $203. 00. They should be refunding the full $245 they took plus an additional credit of about $70 for the 8 days that of the policy period in February in which they documented the policy was no longer in...

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...Would never buy insurance from a company that shows such poor judgement in presenting the product. Apparently you've chosen to ignore all the negative reviews -not smart..

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Billing Practices
1.6 (297 reviews)
1.4 (362 reviews)
Reviewer's quote

...They were found guilty of many fraudulent practices..

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...Their practices are deceiving and unethical..

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Website
1.8 (294 reviews)
1.8 (355 reviews)
Reviewer's quote

But when you need to file a claim they send you to the stateFarm website and special team21 who are trained to give excuses and not pay claims. I have yet to get paid for a rear hit on 7/3/19 from a state farm insured SUV. State Farm has refused to send their adjuster and will not accept the...

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ALL from your website thinking how wonderful to bundle everything but now on my auto renewal I'm uprated to $200 because in CA it has to be underwritten by you specifically. How does your customer have control over this if they are writing it through YOU, YOUR website!! And it has to be another...

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State Farm Insurance and Progressive Insurance Pros and Cons

Pros
  • Pleasant local agent
  • Agent
  • Local agent is great
  • To angry to answer this
  • Simple to join
  • Very dissatisfied
Cons
  • Customer service
  • Inability to resolve claim
  • Really bad service
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me

State Farm Insurance and Progressive Insurance Most Positive Reviews

Top rated reviews
5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

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5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

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5

My son was REAR ENDED at a yield, the other driver hit him hard enough to shatter the back window causing almost 7K in...

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5

This is one of the worst insurance companies to put your trust in. Everything is good while they take your money every...

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State Farm Insurance and Progressive Insurance Most Critical Reviews

Lowest rated reviews
1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

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1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

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1

State Farm is the slimiest insurance company I have dealt with. One of their insured hit me and state farm failed to ide...

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1

I have allstate motorcycle , in ten my coverage will be over so i called to progressive , I asked same coverage as my a...

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State Farm Insurance and Progressive Insurance Latest Reviews

Recent published reviews
No votes

I live State Farm but one of their commercials is in very poor taste! The amount of meat put on the scale is disgusting...

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1

I was involved in a minor accident. I came home and stayed up late filling out the online claim form. When I got to the...

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1

if you are considering getting state farm insurance do not and i mean do not get the agent jim young for your insurance...

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1.2

Couldnt get driving record so you just charged me more before trying to run it on a different day. Terrible practices...

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State Farm Insurance and Progressive Insurance Products and Services

Most reviewed product and services
  • State Farm Insurance Auto Insurance (236 reviews)
  • State Farm Insurance Claim (214 reviews)
  • State Farm Insurance Homeowners Insurance (104 reviews)
  • Progressive Insurance Auto Insurance (225 reviews)
  • Progressive Insurance Commercial (162 reviews)
  • Progressive Insurance Auto Claim (144 reviews)