PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Progressive Insurance and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Progressive Insurance
State Farm Insurance

Progressive Insurance and State Farm Insurance Overview

Total reviews
907
1110
Company responses
1
0
Issues resolved
2
8

State Farm Insurance was first mentioned on PissedConsumer on Apr 24, 2008 and since then this brand received 1110 reviews. It is 203 reviews more than Progressive Insurance received since Jun 4, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with State Farm Insurance customer support team than with Progressive Insurance customer service.

Progressive Insurance and State Farm Insurance Consumer Ratings

Rank
145 out of 1883 in Insurance category
146 out of 1883 in Insurance category
Customer service
119 in category
153 in category
Staff
132 in category
136 in category
Product or Service Quality
117 in category
116 in category

According to consumer ratings and reviews, Progressive Insurance ranks 1 points higher in the Insurance category than State Farm Insurance. People gave Progressive Insurance 1.4 stars for Customer service criterion in Insurance category and it is 330 points higher than the worst rated brand in this category. At the same time, State Farm Insurance was rated 1.2 stars for Customer service criterion in this category and it is 296 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Progressive Insurance has a higher rating than State Farm Insurance. Regarding Product or Service Quality criterion, consumers gave Progressive Insurance 1.4 stars and it is 74% greater than other in category. State Farm Insurance however was rated 1.4 stars and it is 74% greater than other in category.

Progressive Insurance and State Farm Insurance Rating Details

Customer service
1.4 (371 reviews)
1.2 (342 reviews)
Reviewer's quote

ABSOLUTELY HATE ALLLLLLLLLLLL of your Motaur Commercials!!!! I WILL NEEEEEEEVVVVVEEEERRRRR BE A CUSTOMER!!!!! I HAVE NEVER HATED A BRAND AS MUCH AS THIS ONE!!!!! SO NOW THE MEN OF MY RACE DRINK GASOLINE!!!!!!!!! And, are half Human!!!! DESPICABLE!!! I WILL HAVE EVERYBODY IN MY FAMILY CHANGE...

PissedConsumer1688542

...They have the worst customer service I have ever experienced with any company I have dealt with and they flat out lie..

DONNA M
Staff
1.5 (348 reviews)
1.4 (285 reviews)
Reviewer's quote

I have been given miss leading / false information from your Staff in relation to my case . I tried to file a complaint and was told 8/17/19 I would be contacted by a supervisor, but had not been and don't have a message or response in regards to my case. Please reports I'm not at fault for getting...

PissedConsumer1630657

Lynn Bullard and his staff have no integrity & credibility. I filed 2 claims and when I spoke to Bullard's staff they stated they had nothing to with my claims, they just washed their hands & passed on the buck. My vehicle got flooded, water in engine, transmission, axles, break system, water...

Jose B
Product or Service Quality
1.4 (336 reviews)
1.4 (314 reviews)
Reviewer's quote

Any two or more products Even if you don’t have home or car insurance with us, you can still save. You’ll earn a multi-policy discount for any combination of two or more policies with us: motorcycle and boat, boat and RV, or renters, motorcycle, and boat – the list goes on. " Had I known I wouldn't...

Pang M

I bought my son a car and added it to my policy. I had a previous accident two years ago and my policy was not effected. The accident was my fault because of a rear end collision. Still my premium did not change. When I added the vehicle I was quoted $280 a month for my son car. Approximately a...

Jeryl

Progressive Insurance and State Farm Insurance Pros and Cons

Pros
  • To angry to answer this
  • Simple to join
  • Ease of renewal until this
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me
  • Customer service
  • Inability to resolve claim
  • Really bad service

Progressive Insurance and State Farm Insurance Most Positive Reviews

Top rated reviews
5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

Progressive Insurance and State Farm Insurance Most Critical Reviews

Lowest rated reviews
1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

Progressive Insurance and State Farm Insurance Latest Reviews

Recent published reviews
4.6

Everything went great. No problems ! Thank you

Read all 907 reviews
1

This company does not honor it's policy. I have home roof damage and inside damage. I reported in Oct. 2019. No check fo...

Read all 1110 reviews

Progressive Insurance and State Farm Insurance Products and Services

Most reviewed product and services
  • Progressive Insurance Auto Insurance (211 reviews)
  • Progressive Insurance Auto Claim (136 reviews)
  • Progressive Insurance Commercial (110 reviews)
  • State Farm Insurance Auto Insurance (229 reviews)
  • State Farm Insurance Claim (205 reviews)
  • State Farm Insurance Homeowners Insurance (101 reviews)