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Progressive Insurance
State Farm Insurance

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Progressive Insurance

Progressive Insurance

1.5
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 887 TOTAL REVIEWS
Rank
144 out of 1852
in Insurance category
Rating Details
Customer service
Staff
Product or Service Quality
Billing Practices
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    916
  • SUCCESSFUL
    39%
  • AVG CALL DURATION
    05:24
  • ISSUES RESOLVED
    43%
Top Products and Services
1.4
208 reviews
1.2
137 reviews
1.6
106 reviews
State Farm Insurance

State Farm Insurance

1.5
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1099 TOTAL REVIEWS
Rank
145 out of 1852
in Insurance category
Rating Details
Customer service
Staff
Product or Service Quality
Billing Practices
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    13
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    06:41
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
228 reviews
1.7
202 reviews
1.2
100 reviews

How would you compare Progressive Insurance vs State Farm Insurance?

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T-Bone
#1731944
Customer service
By the looks of it I wouldn't use either one

Product or Service Quality
I believe the answer is going to be the same all the way down I know Progressive Insurance sucks, if State Farm Insurance is rated across the line pretty much the same why would I even try State Farm?

I have something else to compare
A good alternative I found was root insurance. I switched after I have the problem with Progressive.

I got the same options I had with Progressive, I didn't have to jump through hoops to try to get a discount, and I'm paying $32 less a month. It's a no-brainer!

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