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  • 2 ISSUES RESOLVED
  • 402 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $13K AVERAGE LOSS
1.4
Customer service
Staff
Billing Practices
Website
Reliability
  • Go find another insurance company quick as they do not pay 5
  • To angry to answer this 5
  • Simple to join 4
  • None 3
  • How they handeled a claim when i was hit by a progressive driver 2

Customers don't like

  • Every thing7
  • Customer service7
  • Claim process6
  • Lie about coverage6
  • Poor service5
Delete
  • 5 ISSUES RESOLVED
  • 819 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
1.5
Customer service
Staff
Billing Practices
Website
Reliability
  • Agent 7
  • Pleasant local agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Customer service24
  • Inability to resolve claim19
  • Really bad service15
  • Assigned agent13
  • Unresponsive agent13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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