PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Progressive Insurance and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Progressive Insurance
State Farm Insurance

Progressive Insurance and State Farm Insurance Overview

Total reviews
987
1148
Company responses
1
0
Issues resolved
3
8

Progressive Insurance and State Farm Insurance Consumer Ratings

Rank
155 out of 1060 in Insurance category
156 out of 1060 in Insurance category
Customer service
122 in category
168 in category
Product or Service Quality
117 in category
122 in category
Reliability
90 in category
125 in category
Billing Practices
135 in category
111 in category

Progressive Insurance and State Farm Insurance Rating Details

Customer service
1.4 (402 reviews)
1.2 (365 reviews)
Reviewer's quote

In addition to the atrocious level of customer service from Progressive and their team, I got hit with a huge insurance increase that forced me to purchase a new policy and lose al my benefits of being a long term customer, and I am stuck with a bill for over $2k to cover all new tires since my car...

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Great customer service and got me a great Rate!!..

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Product or Service Quality
1.4 (368 reviews)
1.4 (332 reviews)
Reviewer's quote

...Check product reviews to see if anyone who left a bad review experienced the same problem. (3) Figure out what type of law applies to your claim There are many different areas of law. Employment law governs class actions by employees or independent contractors against the company they work for...

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Local agent's office and every person working there was great and their service was was terrific. When it came time to pay me for the installation portion they refused even though I submitted a written estimate (just like I was asked to do). First agent (not local people) said to submit the...

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Reliability
1.4 (347 reviews)
1.2 (266 reviews)
Reviewer's quote

Had minor under-car damage to my 2008 BMW 750Li, due to curb.1. Progressive grossly undervalued value of my vehicle.2. Progressive over-estimated actual cost to fix, so that they would not have to repair my vehicle and forced me to accept total loss.3. Progressive did not pay/reimburse me for sales...

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My Sister passed away in December of last year. She left in her will, her 401k and retirement to myself and others! We were told that State Farm had all the needed paperwork several months ago! Now, several months later State Farm has said that this inheritance is still under review by their...

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Billing Practices
1.5 (341 reviews)
1.6 (280 reviews)
Reviewer's quote

...Their practices are deceiving and unethical..

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...00 from Kyle Rorke agency for ?????? STOP BILLING ME FOR SOMETHING I DO NOT HAVE!..

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Progressive Insurance and State Farm Insurance Pros and Cons

Pros
  • To angry to answer this
  • Simple to join
  • Very dissatisfied
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
  • Customer service
  • Bad service
  • Unwilling to compromise and blamed me
  • Customer service
  • Inability to resolve claim
  • Really bad service

Progressive Insurance and State Farm Insurance Most Positive Reviews

Top rated reviews
5

Had to come to NY from Florida because my mother was on her death dead and because I was here from Florida I recited a...

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5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

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5

This is one of the worst insurance companies to put your trust in. Everything is good while they take your money every...

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5

My son was REAR ENDED at a yield, the other driver hit him hard enough to shatter the back window causing almost 7K in...

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Progressive Insurance and State Farm Insurance Most Critical Reviews

Lowest rated reviews
1

If I could could not give a star, I would. I have to agree with all the complaints on here regarding Progressive...

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1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

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1

I have allstate motorcycle , in ten my coverage will be over so i called to progressive , I asked same coverage as my a...

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1

State Farm is the slimiest insurance company I have dealt with. One of their insured hit me and state farm failed to ide...

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Progressive Insurance and State Farm Insurance Latest Reviews

Recent published reviews
No votes

Dear God in Heaven, how on earth can you possibly hire an ad agency that comes up with a commercial showing some idiot...

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1

My Sister passed away in December of last year. She left in her will, her 401k and retirement to myself and others! We...

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1

Had minor under-car damage to my 2008 BMW 750Li, due to curb.
1. Progressive grossly undervalued value of my vehicle.
2. P...

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1

State Farm's drunk insured hot my car in a parking lot. State Farm Agent and Insured's daughter assured me the damage...

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Progressive Insurance and State Farm Insurance Products and Services

Most reviewed product and services
  • Progressive Insurance Auto Insurance (223 reviews)
  • Progressive Insurance Commercial (158 reviews)
  • Progressive Insurance Auto Claim (141 reviews)
  • State Farm Insurance Auto Insurance (233 reviews)
  • State Farm Insurance Claim (211 reviews)
  • State Farm Insurance Homeowners Insurance (102 reviews)