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Sendflowers vs ProFlowers
Sendflowers vs ProFlowers
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Sendflowers and ProFlowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Sendflowers and ProFlowers Overview
|
Total reviews |
211
|
1393
|
|
Company responses |
0 |
12 |
|
Issues resolved |
0 |
5 |
Sendflowers and ProFlowers Consumer Ratings
Rank
48
out of 229 in Flowers / Florist category
30
out of 229 in Flowers / Florist category
Customer service
33
in category
32
in category
Delivery Service
34
in category
19
in category
Advertised vs Delivered
29
in category
24
in category
Product or Service Quality
26
in category
35
in category
Sendflowers and ProFlowers Rating Details
Reviewer's quote
I had a very pleasant experience with the customer service representative. I have previously ordered from Send Flowers and been very pleased with the service and the quality..
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AGAIN $82 BLASTED DOLLARS!!!! When I immediately called customer service 18JAN21 the Asian woman reached out to the florist, Murrays: 717-880-****. My friend then told me that Murrays called her asking if she was ok with her flowers? **WHY??!!** I AM THE ONE THAT ORDERED AND PAID FOR THE DELIVERY....
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Reviewer's quote
...Paid extra for same day delivery they sent a email it was delivered. I was there all day never delivered. I requested a full refund they said they have to do a investigation it takes 24 hours...
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...Delivery service is fedx and once it leaves their hands they have no control over order. Deliveries are late, after normal business hours. Web site offers expidited delivery but its not bold enough to notice...
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Reviewer's quote
...What I ordered and what was delivered were so very different. See pictures below. I know that sometimes they have to substitute flowers but this was like night and day...
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How can you call someone on the day the plant are to be delivered that there is no florist available? How can it be ready for delivery at 5 am and no florist at 11am? Informing me on the day of the funeral makes it impossible for me to order an arrangement from somewhere else. The person who was...
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Product or Service Quality
Reviewer's quote
Let them know how angry and embarrassed I was at the product, and they offered a 20% off voucher good on another order. Next offer was a partial refund, which was given and the promise of a re-delivery to make things right, which is what I wanted. Three weeks later, I inquired about the...
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...For the prices I paid for both orders I expected a much better quality of flowers. Please get back to me on how I may receive a refund on both orders. I've had issues before with purchasing from Pro Flowers about a year ago but, figured I'd give you another try...
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Sendflowers and ProFlowers Pros and Cons
Pros
- Refunded same day delivery fee
- On time
- Nice flower company
- Selection
- Website
- Initial prices
Cons
- Whole experience
- There is nothing to like about this company
- Horrible customer service
- Customer service
- Hidden costs
- Fraudulant representation
Sendflowers and ProFlowers Most Positive Reviews
Top rated reviews
This is the first time I used this flowers company. At first, they delivered wrong flowers bouquet. It's wasn't the one...
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I have used ProFlowers for years and was always very satisfied with the service. But now that FTD has taken over, they...
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I had a very pleasant experience with the customer service representative. I have previously ordered from Send Flowers...
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On or about May 21 I ordered flowers to be delivered to Barb Smetana Spier. I never got a confirmation of order, confirm...
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Sendflowers and ProFlowers Most Critical Reviews
Lowest rated reviews
This company called me to reschedule delivery on the day of delivery attempting to negotiate discounts multiple times....
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This company is a total scam! I bought an on-line coupon that should have saved me $15, instead I find that not only is...
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Do not use these cheating lying *** bags. This site, "Send Flowers" said they would be able to deliver before 6 pm...
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We found our flowers delivered on our door step in Michigan on Thursday Dec 11th at approximately 8 am when we got up in...
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Sendflowers and ProFlowers Latest Reviews
Recent published reviews
No votes
I ordered flowers on 11 January to be delivered on 12 January for my daughter-in-laws birthday. I got a email that said...
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Order # 819 *** *** **, again 819 *** *****:
I ordered Best Day Bouquet AT $82.00 on Sunday 17JAN21 for a friend for her...
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No votes
I used Sendflowers.com to send a bouquet to my sister for her birthday, which fell on Thanksgiving 2020. I called 4 time...
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check previous submission for provided submission.
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Sendflowers and ProFlowers Products and Services
Most reviewed product and services
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Sendflowers Delivery Service
(70 reviews)
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Sendflowers Flowers
(31 reviews)
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Sendflowers Bouquet
(11 reviews)
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Proflowers Flowers
(417 reviews)
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Proflowers Delivery Service
(239 reviews)
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Proflowers Arrangement
(160 reviews)
How would you compare Sendflowers vs ProFlowers?
ProFlowers has always sent orders on time and they were beautiful. DO NOT USE SENDFLOWERS.
VERY DISSAPOINTING.
POOR CUSTOMER SERVICE. ORDER NEVER DELIVERED